Senior 911 Operations Engineer
Company: DISH
Location: Littleton
Posted on: May 9, 2024
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Job Description:
Company Summary DISH, an EchoStar Company, has been reimagining
the future of connectivity for more than 40 years. Our business
reach spans satellite television service, live-streaming and
on-demand programming, smart home installation services, mobile
plans and products, and now we are building America's First Smart
Network. Today, our brands include EchoStar, Hughes, DISH TV, Sling
TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and
GenMobile. Department Summary Our Wireless Technology organization
is at the forefront of transforming connectivity for the future.
We're pioneering the development of the nation's first virtualized,
standalone 5G wireless network from the ground up. This network
represents the cornerstone of a truly connected world, unbound by
the constraints of the past and adaptable to meet the diverse and
evolving needs of our rapidly changing society, economy and
technology landscape. Job Duties and Responsibilities DISH Wireless
seeks a Senior E911 Operations Engineer to join its Regulatory
Engineering and Operations team, reporting to the Head of Regulated
Services. Responsibilities include monitoring, testing, and
troubleshooting E911 Emergency Services, ensuring compliance with
FCC regulations. Ideal candidates will have expertise in wireless
E911 technologies, including 4G (LTE) and 5G (NR) call flows, and
familiarity with Location-Based Services (LBS) technologies. In
this role, you will: Monitor and maintain E911 system stability and
performance. Diagnose and resolve technical issues, collaborating
with internal teams and vendors. Implement system enhancements and
maintain compliance with regulatory requirements. Document
processes and procedures, participate in Root Cause Analysis
reviews, and contribute to E911 roadmap planning. Define and track
Key Performance Indicators (KPIs) for E911 performance and
compliance. Skills, Experience and Requirements As a successful
Senior 911 Operations Engineer, you will have: A Bachelor's degree
in Engineering, Science, Telecommunications, or relevant fields,
with at least 5 years of wireless engineering or operations
experience, or equivalent job experience. Strong technical
expertise in emergency communication, E911 and LBS systems, and
telecommunications networks, with a focus on compliance with FCC
Rules and Regulations. Demonstrated career progression and skill
development. Effective communication and critical thinking skills,
serving as a technical consultant for other teams. Availability for
periodic maintenance, on-call duties, and oversight of network
change management and testing. Understanding of E911 Key
Performance Indicators (KPIs) for performance tracking and
reporting, incident management, and Root Cause Analysis. Ability to
manage multiple concurrent testing and troubleshooting efforts
independently. #LI-CS6 Salary Ranges Compensation: $96,250.00/Year
- $137,500.00/Year Benefits We offer versatile health perks,
including flexible spending accounts, HSA, a 401(k) Plan with
company match, ESPP, career opportunities and a flexible time away
plan; all benefits can be viewed here: DISH Benefits. The base pay
range shown is a guideline. Individual total compensation will vary
based on factors such as qualifications, skill level and
competencies; compensation is based on the role's location and is
subject to change based on work location. Candidates need to
successfully complete a pre-employment screen, which may include a
drug test and DMV check. The posting will be active for a minimum
of 3 days. The active posting will continue to extend by 3 days
until the position is filled.
Keywords: DISH, Boulder , Senior 911 Operations Engineer, Engineering , Littleton, Colorado
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