Night Auditor
Company: Embassy Suites by Hilton Boulder
Location: Boulder
Posted on: September 12, 2023
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Job Description:
Why us?
Night Auditor
Front Desk 11pm-7am
$19-$22/hr
Uniquely Colorado Crafted and located in the new Heart of Boulder,
The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder -
Canyon Boulevard & 28th Street) is your new urban retreat. Step
foot into the space, and you will experience the attention to
detail of these inspired properties.
Come join our amazing Front Office team at The Hiltons on Canyon.
We are looking for those who have a passion for service and a drive
for results.
At Sage Hospitality we dare to be different; not only in the
experience we provide our guests, but also in the experiences we
provide our team members. We believe in being true to ourselves and
employing our passions. We are not just looking for employees; we
are looking for storytellers; we are looking for experiential
guides! Our guides are laid-back but attentive, genuinely
enthusiastic, and creative daydreamers who want to share their
passion with others and the community!
Job Overview
Audit, balance and report on the various areas of the hotel (e.g.
food and beverage outlets, rooms/front desk, gift shop, etc.) to
provide accurate, timely information and to ensure company and
Hotel policies and procedures are followed and to prevent fraud.
Responds in a professional and courteous manner to arriving,
departing and in-house guests by providing accurate and timely
information and services. Responds to telephone and in-person
inquiries regarding reservations, hotel information and guest
concerns.
Responsibilities
-Audit, balance and report on all food and beverage outlets (e.g.
restaurants, lounges, banquets, room service) cash and credit
operations to include but not limited to checks, over/short
figures/tally sheets, deposits, counts, house charges, promotional
materials, postings, etc. and reset all registers to ensure
accurate, timely information.
-Audit, balance, post and report on the front desk to include but
not limited to; room charges, phone calls, zero balance folios,
corrections, adjustments, taxes, disputed charges, over/short
figures, deposits, etc., to ensure accuracy and verify proper cash
handling procedures are followed.
-Audit, balance and prepare, verify and report on Room information
to provide rooms management with a picture of how they are
performing. Prepare and input statistics and income journal sheets
for preparation of daily reports.
-Balance and close all bank ticket codes, daily.
-Run night audit final after insuring all revenues are in balance
nightly.
-Greets and completes established check-in procedures for arriving
guests on a daily basis, using both manual and computerized
methods, in order to ensure guest are satisfied and in rooms as
requested.
-Facilitates guest departure (check-out) on a daily basis by
following established manual and computer procedures in order to
close guest accounts and open the room for the next sell.
-Maintains good customer relations by keeping abreast of all
in-house and area functions in order to answer questions and
concerns with timely and knowledgeable responses, in person and on
telephone.
-Operates the PBX equipment by accepting incoming calls, assisting
outgoing calls, scheduling and setting wake-up calls and paging
guests to provide guests with timely and efficient service.
-Perform the duties of a Front Desk Clerk including express
checkouts.
Keywords: Embassy Suites by Hilton Boulder, Boulder , Night Auditor, Accounting, Auditing , Boulder, Colorado
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