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Millennium Patient Accounting Analyst - Remote

Company: UnitedHealth Group
Location: Boulder
Posted on: November 20, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. -The Optum EHR Services team is building an innovative, comprehensive EHR services capability using the collective expertise of our clinical, consulting, delivery, technology, and operations teams. Our Center of Excellence is bringing together some of the greatest minds in the industry to further our mission of making the health system work better for everyone. For you, that means working on high performance teams to leverage the power of technology and services delivery to improve care. -The Optum EHR Services Millennium Patient Accounting Analyst will support client partnerships to grow our emerging support service line. As a Millennium Patient Accounting Analyst, you will serve as a liaison between end-users, project team members, and other resources while providing exemplary customer service and application support in their assigned solutions. In addition, you will develop optimization offerings and support Revenue Cycle projects, such as RevElate migrations, to ensure end users have the best possible experience. EHR Services team members will help position Optum as a center of excellence for application management services. -You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. -Primary Responsibilities:

  • Provide Millennium product support including design, build, and testing for Patient Accounting applications
  • Identify system optimization and enhancement opportunities and collaborate with vendors and other IT analysts in order to design and implement effective solutions
  • Configure, build, and maintain work queues, charge rules, reporting, and other items specific to accounting workflows
  • Collaborate with end users to design and build the system in a timely and professional manner and make corrective configuration or enhancements
  • Will be working closely with Patient Accounting users to design, build and improve claims/statement processing, queue management, and financial reporting workflows
  • Contribute to new implementation, software upgrade initiatives, and enhancements to workflows including the design, build, and test phases
  • Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
  • Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required
  • Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Millennium software
  • Work with trainers to develop and maintain application specific training curriculum and materials
  • Develop strong relationships with end user communities, customers, and business partners
  • Facilitate communication with stakeholders from initial requirements to final implementation or through a support process
  • Troubleshoot and/or resolve application issues and escalate more complex issues as appropriateYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. -Years of post-high school education can be substituted/is equivalent to years of experienceRequired Qualifications:
    • 6+ years working directly in the Millennium Patient Accounting solution -
    • 3+ years designing and maintaining a Millennium Patient Accounting implementation or upgrade, including owning solution configuration and validation required for project work
    • 3+ years of healthcare domain knowledge such as charge processing, claim/statement process, financial reporting, patient flow, scheduling, registration, authorization, or eligibility or other support functions in a healthcare organizationPreferred Qualifications:
      • Completed Certified Revenue Cycle Representative cert or have 2+ years of clinical setting experience with Revenue Cycle workflows
      • 2+ years of team management (informal or formal), cross-team communication, and leadership skills -
      • Proficiency with MS Excel, Visio, PowerPoint, and SharePointCalifornia, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $85,000 to $167,300 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. -*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy -At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. - -Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. -UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment -

Keywords: UnitedHealth Group, Boulder , Millennium Patient Accounting Analyst - Remote, Accounting, Auditing , Boulder, Colorado

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