Front Desk/Receptionist *$500 sign on bonus
Company: BoulderCentre for Orthopedics
Location: Boulder
Posted on: June 22, 2022
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Job Description:
Description:
Front Desk/Receptionist Job Description
This position greets and directs patients and visitors with
professionalism and courtesy. Obtains patient paperwork for
check-in, ensures accuracy and completeness of patient demographic
information in computerized EMR system. The receptionist is
responsible for answering incoming calls, checking patients in and
out, collecting necessary documentation and demographic
information, collecting co-pays, pre-payment for procedures,
payment on balances due at time of visit or past due, as well as
additional clerical duties. Salary Range: $16-$22 Signing Bonus:
$500 Practice Hours:
Clinic: Weekdays from 8a-5p
Physical Therapy: Weekdays from 7a-6p (Boulder) & 7a-5p
(Lafayette)
MRI: Weekdays from 7a-6p and Saturdays from 7a-3:30p
Primary Job Responsibilities:
MRI:
Experience: One year of experience in customer service or
reception, preferably in a medical office setting.
Performance Requirements:
Knowledge:
Knowledge of medical practice protocols related to scheduling
appointments.
Knowledge of computerized scheduling/EMR systems.
Knowledge of customer service principles and techniques.
Knowledge of medical terminology, radiological terminology (MRI
only) and organization services.
Knowledge of staff responsibilities to accurately direct callers.
Skills:
Ability to use multi-line phone system, including transferring
calls and paging.
Ability to exercise a high degree of diplomacy and tact while
multi-tasking, organizing and scheduling patients.
Skill in communicating effectively with physicians/clinicians about
scheduling preferences.
Adequate hearing to answer phone and speak with patients.
Ability to speak clearly and loudly enough to be heard by callers
and patients. Abilities:
Ability to work well under pressure with minimal supervision.
Ability to elicit appropriate information to route calls to the
appropriate person or schedule appointment with the appropriate
provider (or secondary provider in instances when preferred is
unavailable).
Ability to prevent, calm, and/or defuse irate callers and patients
working with them to identify concerns and properly directs
calls.
Ability to competently use Microsoft Office, including Word,
PowerPoint, Excel, and appropriate practice management/EMR
software.
Equipment Operated: Standard office equipment including computers,
fax machines, copiers, printers, telephones, etc.
Work Environment: Well-lighted medical office or reception area.
Exposure to communicable diseases and other conditions related to
clinic setting. Work may be stressful due to a busy office.
Mental/Physical Requirements: The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. This is largely a
sedentary role. Requires repetitive motions with the wrists, hands,
and fingers. Requires sitting/standing for extensive periods of
time. Requires ability to reach above shoulder height. Requires
corrected vision and hearing to normal range. Requires bending and
twisting at the waist, reaching high and low, talking, hearing and
seeing. May lift and carry items weighing up to 50 pounds.
MRI-Specific Mental/Physical Requirements: Additionally, due to the
proximity to the diagnostic equipment and the requirement to
occasionally assist in positioning patients, certain implants,
devices or objects may be hazardous to you and may interfere with
the diagnostic procedure. The MR system magnet is ALWAYS on, so
internal metallic objects or fragments, foreign bodies, implants,
devices or objects may necessitate removal from employment.
COVID-19 vaccination required in order to be considered for this
position.
BoulderCentre for Orthopedics is an Equal Opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability, or protected veteran status. Requirements:
PI182289349
Keywords: BoulderCentre for Orthopedics, Boulder , Front Desk/Receptionist *$500 sign on bonus, Administration, Clerical , Boulder, Colorado
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