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Onsite Property Administrative Assistant (BCO)

Company: RealManage
Location: Boulder
Posted on: September 21, 2022

Job Description:

RESPONSIBILITIES: Summary: The Property Administrator performs a variety of duties related to a broad range of clerical and administrative tasks, performs requisite in-house duties to support timely updates for accounting, establishes and maintains files, demonstrates proficiency with office equipment and software, maintains current updates of membership database information and address changes, exercises judgment and discretion as liaison between the Community Manager and members, and prepares special reports as requested. In the absence of the Community Manager, the Property Administrator will report to the Facilities and Operations Supervisor. Essential Duties and Responsibilities: Assists the Community Manager in day-to-day management duties. Works independently in the Community Manager's absence including but not limited to the meeting and working with contractors, assisting the Associations' legal counsel, etc. Routinely attends monthly Board meetings and/or Committee meetings to remain informed on issues to obtain first-hand knowledge of the opinions and policy decisions established by each Association Board. Effectively handles escalated and specialized calls in lieu of the Community Manager. Documents and reports any loss or damage of any nature occurring in the building to the Community Manager with a full understanding of how to handle emergencies when they arise. Accepts deliveries and pick-ups for homeowners, as necessary. Assists Community Manager in preparing for meetings and attend meetings as needed. Provide on-site presence with Board members, vendors, and property owners. Perform inspections in the community and complete follow-up items as needed. Prepare mailing information for management review, i.e., newsletter, notices, ballots, etc. Responsible for the maintenance and accuracy of internal system databases in tandem with the Community Manager. Orders office supplies, printer cartridges and any other items requested by staff; research items that need to be ordered, looking for best supplier, quality, and price; maintain sufficient quantities of needed items. Assist in preparation and setup of annual meetings. Help office staff with property owner registration, ensuring that owners are eligible to vote at annual meeting if applicable. Plus other work related tasks as needed QUALIFICATIONS: Knowledge, Skills, Abilities, and Other Qualifications: Must possess personal values that are in alignment with those of the company: Excellence, Partnership, Professionalism, Integrity, and Life Balance. Knowledge of rules and regulations of assigned community Skill in attention to detail Skill in organization and analytics Skill in delivering excellent customer service Ability to effectively communicate both verbally and in writing Ability to work in a fast paced environment Ability to prioritize and handle multiple assignments Ability to utilize different computer software Ability to perform duties with limited supervision Education and Experience: High School diploma or equivalent Associate's degree or equivalent from two-year college preferred Minimum two years related experience preferred Performance Standards: Demonstrate excellent organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast-paced, demanding environment Demonstrated ability to make decisions, lead people and manage resources focused on communication and interaction with various personalities and on problem solving. Be dependable/reliable and follow through on commitments, producing timely work, and pitching in to get the job completed Be attentive to detail and monitoring adherence to Association standards Great customer service and organizational aptitude Compensation & Benefits - $19.00 to $25.00 hour Business casual work environment 2 weeks per year PTO (paid time off) plus company holidays Health /Dental/ Vision Insurance Life / Disability Insurance 401(k) Program OVERVIEW: Hammersmith is a division of RealManage. RealManage is a national Inc. 5000 firm that delivers a wide range of services to homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.As one of the largest ( out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage also competes in the broader Property Technology space. The company is a tech-enabled, high-growth firm with 1500+ team members that operates in 19 states, serving 2500 community associations and over 500,000 homeowners. The company has experienced strong growth, both organically and via the acquisition of competitors. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry-leading innovations apart from our competition.RealManage / Hammersmith is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, team members, and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage / Hammersmith, we are always getting better.Job Type: Full-timePay: $19.00 - $25.00 per hourBenefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Vision insuranceSchedule: Monday to FridayAbility to commute/relocate: Boulder, CO 80303: Reliably commute or planning to relocate before starting work (Required)Application Question(s): What is your pay expectation for this position?Work Location: One location

Keywords: RealManage, Boulder , Onsite Property Administrative Assistant (BCO), Administration, Clerical , Boulder, Colorado

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