Marketing Operations Support & QA Specialist #: 22-06506

Company: HireTalent - Diversity Staffing & Recruiting Firm
Location: Boulder
Posted on: August 6, 2022

Job Description:

Job Description Job Title: Marketing Operations Support & QA SpecialistJob Location: Boulder , COJob duration: 6 MonthsJob Description

• Are you the type of person that sees every challenge as an opportunity and takes pride in rising to the occasion? Do you dream of onboarding new technologies to scale ***'s Marketing growth engine? We have an outstanding opportunity to expand our Marketing Operations team in the US with this key role reporting into the Manager, Marketing Operations - Workflow Management.
• *** is looking for a Marketing Operations Support & QA Specialist (Contract) to assist in the administration of the team's tech stack and processes.
• This candidate should be passionate about how marketing technology can solve complex marketing needs and drive work efficiencies.
• You are comfortable working in a fast-paced environment where priorities and responsibilities shift with the business. *** is a fast-growing company with a passion for building the best technology and having fun along the way. Responsibilities: I can do that!
  • Help the Marketing Operations - Workflow Management team establish and standardize processes and workflows across productivity and technology tools.
  • Maintain and evolve processes to support efficient request intake and operational execution of services to requestors and stakeholders.
  • Oversee end-user support & QA/UAT testing for process improvements and provide valuable feedback for ongoing projects, including training validation and documentation content.
  • Help implement and manage the Workfront support model (request queue, ticket SLAs, capacity planning).
  • Prioritize and measure initiatives through qualitative and quantitative analysis.
  • Develop and manage relationships with key stakeholders and internal teams to help further joint marketing opportunities. Requirements: I've already done that!
    • B.A./B.S. in Marketing, Technology, or related field, or related work experience
    • 3+ years of experience in Marketing Operations or similar operations functions (e.g. Sales Ops, Business Ops, Customer Support) or supporting agencies/consultancies.
    • Intermediate experience with workflow management tools (WorkFront) & with modern marketing technology stacks (Marketo, Adobe AEM, Workfront Fusion, Salesforce).
    • Strong understanding of contemporary B2B marketing. Need to have familiarity with concepts such as lead management, demand generation, martech, and governance.
    • Strong written and verbal interpersonal skills.
    • A strong team player that is collaborative with a positive can-do attitude.
    • Great problem solver, ability to learn independently, and work in an ambiguous environment.

Keywords: HireTalent - Diversity Staffing & Recruiting Firm, Boulder , Marketing Operations Support & QA Specialist #: 22-06506, Advertising , Boulder, Colorado