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Associate Branch Manager Diagonal

Company: Elevations Credit Union
Location: Boulder
Posted on: November 20, 2022

Job Description:

When joining Elevations, you can expect to work for a company with:

  • A leadership team that strives to make this the best place you've ever worked!
  • A focus on supporting our employees' mental, physical, and financial well-being
  • A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors
  • A highly engaged workforce devoted to innovation, continuous improvement, and collaboration
  • A reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality Award
  • A passion for consistently providing amazing experiences and creating raving fans
    If you join our team, here are some of the perks you can expect:
    • A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
    • Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
    • Up to a 4% match on 401(k) contributions
    • Six weeks of fully paid parental leave
    • An extensive Employee Assistance Program that provides personalized care options for your whole household
    • Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year
      As a leader on the branch team, the Associate Branch Manager is responsible for leading and coaching the teller team and responding to escalations in the branch. Additionally, the role is responsible for collaborating with the Branch Manager to lead the operational, transactional and compliance focuses of the branch. The Teller Manager is an important part of the branch team that creates raving fans through delivering amazing experiences-every member, every time.
      Essential Functions include:
      • Cultivates passion for Elevations Credit Union through leadership of teller team and demonstrates Elevations' core values, Integrity, Respect, Passion, Creativity, and Excellence.
      • Coaches and supports tellers to ensure operational excellence and deliver amazing experiences - every member, every time.
      • Engages members in a manner that models the Elevations Way; using care, professionalism, and the highest level of service, exhibiting strong conflict resolution skills when needed.
      • Collaborates with Branch Manager to resolve service issues including both direct member service and long-term service improvements.
      • Serves as focal point for communication to and from the branch in areas of operational effectiveness, controls, compliance, risk management, transactional processes, and member experience as it relates to process and operations.
      • Oversees the completion of all branch cash control audits to include individual cash positions, vault, dispensers and/or recyclers.
      • Responsible for managing the escalation of internal branch requests to include but not limited to, facility repairs, computer or system issue resolution or safety and security issues.
      • Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).
        Reports to:
        Branch Manager
        Teller I, Teller II
        Required Education and Experience:
        • 4+ years' experience in financial services industry
        • In-depth understanding of teller role and expert knowledge of financial transactions
          Preferred Education and Experience:
          • Bachelor's degree
          • Bilingual English/ Spanish Preferred
          • Strong understanding of branch audit control
          • Strong understanding of core operating and ancillary support systems
          • 1-year of branch operations leadership experience.
          • Ability to respond to escalated member and employee situations in branch
            Work Environment:
            Elevations uses multi-factor authentication to keep our data safe. As such, a personal smart phone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.
            Physical Requirements:
            Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs. of force occasionally and up to 25 lbs. of force infrequently to lift, carry, push, pull, or move objects.
            Position Type/Expected Hours of Work:
            Full time / 40 hours per week some Saturdays availability
            Elevations Credit Union Boulder Diagonal Branch
            The minimum to the midpoint of the budgeted range is $48,049- $60,062 ,annual salary + annual bonus. The candidate's starting salary will be adjusted based upon his, her, or their experience.
            Other Duties:
            Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
            About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado's Front Range. Founded in 1952, we've grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we've made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.
            EEO Statement: Elevations Credit Union is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
            Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.
            Your privacy is important to us. Our Privacy Policy covers the "personal information" we collect through our Sites including "personal information" collected on our Careers site. Examples of personal information on the Careers site include your name, contact details, and information you provide for purposes of job applications.
            The following link to our Privacy Policy explains how we protect your privacy when you visit our Careers site and the other Elevations Credit Union sites that display our Privacy Policy (our "Site(s)"). This Privacy Policy describes what types of information we gather and track, how this information is used, and with whom it is shared. If you have any questions about this Privacy Policy, please contact us. This site is operated by the Elevations Credit Union company established in the country to which the content of the site is directed. This Elevations Credit Union company is referred to in this Privacy Policy as "Elevations Credit Union," "we," "us," and "our."

Keywords: Elevations Credit Union, Boulder , Associate Branch Manager Diagonal, Executive , Boulder, Colorado

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