Anthropologie Assistant Department Manager Full-Time
Company: Anthropologie
Location: Boulder
Posted on: September 15, 2023
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Job Description:
The Assistant Department Manager supports service, selling, and
business operations to achieve an engaging and inspiring store
environment. This includes fostering community amongst the team
through continued education on brand and store initiatives.Customer
ExperienceBrand Ambassador: acts as a brand representative to
promote a positive and inclusive environment in the store, in line
with the values of the SPARKED programCustomer Experience: leads by
example in upholding a service culture that demonstrates
extraordinary service to cultivate an environment where all
customers feel welcome, heard and valuedCommunity Engagement:
supports the store leadership team and stylists to promote unique
customer events that drive brand engagement and deep connections
with the local communityLeadership + Team ManagementCustomer
Experience Management: actively participates leading the salesfloor
and driving engagement in each zone through elevated communication;
guides the team to prioritize the customer experience and achieve
store objectivesHiring and Retention: participates in the
recruiting, hiring, and onboarding process to ensure we retain a
diverse and engaged teamTeam Development: utilizes brand resources
to champion employee development and support initiatives such as
the SPARKED Journal, employee recognition, and team building
activitiesVisual + Business OperationsDaily Operations: supports
daily operating processes such as opening and closing procedures,
maintaining store standards, restocking product, and helping with
facilities or IT issuesProduct Flow: collaborates with key partners
to effectively execute shipment and omni fulfillment processes;
supports visual standards, product stock levels, and
markdownsScheduling Optimization: provides feedback about team
training needs to support optimal scheduling and payroll allocation
to drive sales and brand initiativesCommunication +
RelationshipsInclusion: contributes to an inclusive work
environment by actively listening to others and seeking different
perspectivesCommunication Loop: checks in with leadership to
maintain communication and teamwork on completing store
objectivesEmployee engagement: adopts a people-first philosophy,
prioritizing employee engagement and actively sharing store
priorities and brand messages with the teamInsights and Feedback:
provides insights related to the customer and staff experience and
communicates feedback to Service and Selling ManagerThis job
requires the ability to work nights, weekends, and holidays as
needed.The above information has been designed to indicate the
general nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to this job.
Keywords: Anthropologie, Boulder , Anthropologie Assistant Department Manager Full-Time, Executive , Boulder, Colorado
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