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Anthropologie Assistant Department Manager Full-Time

Company: Anthropologie
Location: Boulder
Posted on: September 15, 2023

Job Description:

The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives.Customer ExperienceBrand Ambassador: acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED programCustomer Experience: leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valuedCommunity Engagement: supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local communityLeadership + Team ManagementCustomer Experience Management: actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectivesHiring and Retention: participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged teamTeam Development: utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activitiesVisual + Business OperationsDaily Operations: supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issuesProduct Flow: collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdownsScheduling Optimization: provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiativesCommunication + RelationshipsInclusion: contributes to an inclusive work environment by actively listening to others and seeking different perspectivesCommunication Loop: checks in with leadership to maintain communication and teamwork on completing store objectivesEmployee engagement: adopts a people-first philosophy, prioritizing employee engagement and actively sharing store priorities and brand messages with the teamInsights and Feedback: provides insights related to the customer and staff experience and communicates feedback to Service and Selling ManagerThis job requires the ability to work nights, weekends, and holidays as needed.The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Keywords: Anthropologie, Boulder , Anthropologie Assistant Department Manager Full-Time, Executive , Boulder, Colorado

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