Lead Massage Therapist
Company: St Julien Hotel & Spa
Location: Boulder
Posted on: January 13, 2022
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Job Description:
Overview
St Julien Hotel & Spa is looking for a qualified and talented Lead
Massage Therapist who would be responsible for providing relaxing
and high quality massages, as well as leading a team of licensed
Massage Therapists through positive influence, development, and
mentorship to ensure the highest standards of guest service.
Essential Job Functions:
-Effectively interview and select staff in partnership with Spa
management
-Create a work environment that minimizes turnover and maximizes
retention
-Effectively train staff so that they are able to consistently
provide service that meets the Hotel's Preferred/Four Star/Four
Diamond service standards
-Hold staff accountable to the policies and procedures of the
hotel
-Mentor, coach, and provide regular performance feedback; conduct
annual performance reviews
-Conduct Massage Therapist meetings and attend all regularly
scheduled staff meetings/trainings
-Review and complete all opening and closing procedures and
individual responsibilities
-Ensure all treatments are performed according to current
protocols
-Maintain overall cleanliness of work area and submit work orders
to Engineering when needed
-Provide client follow-up when appropriate - explain products used
and application of home care
-Possess excellent knowledge of St Julien Hotel & Spa to be able to
answer guest inquiries
-Assist in creating new treatments and monthly specials
-Build sales/revenue by actively working to build a clientele and
improve guest retention
-Communicate ordering needs to Spa management
-Other duties as requested by manager
About Us
As Boulder's premier Hotel & Spa we strive to create memorable
travel experiences for our guests and exceptional employment
experiences for our associates. St Julien's goal is to become the
destination of choice in the State of Colorado by providing
world-class service. To do this, we must find and invest in
associates who have talents that will enhance St Julien's Four
Star/Four Diamond reputation and brand.
Keywords: St Julien Hotel & Spa, Boulder , Lead Massage Therapist, Healthcare , Boulder, Colorado
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