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Lead Massage Therapist

Company: St Julien Hotel & Spa
Location: Boulder
Posted on: January 13, 2022

Job Description:

St Julien Hotel & Spa is looking for a qualified and talented Lead Massage Therapist who would be responsible for providing relaxing and high quality massages, as well as leading a team of licensed Massage Therapists through positive influence, development, and mentorship to ensure the highest standards of guest service.

Essential Job Functions:

-Effectively interview and select staff in partnership with Spa management
-Create a work environment that minimizes turnover and maximizes retention
-Effectively train staff so that they are able to consistently provide service that meets the Hotel's Preferred/Four Star/Four Diamond service standards
-Hold staff accountable to the policies and procedures of the hotel
-Mentor, coach, and provide regular performance feedback; conduct annual performance reviews
-Conduct Massage Therapist meetings and attend all regularly scheduled staff meetings/trainings
-Review and complete all opening and closing procedures and individual responsibilities
-Ensure all treatments are performed according to current protocols
-Maintain overall cleanliness of work area and submit work orders to Engineering when needed
-Provide client follow-up when appropriate - explain products used and application of home care
-Possess excellent knowledge of St Julien Hotel & Spa to be able to answer guest inquiries
-Assist in creating new treatments and monthly specials
-Build sales/revenue by actively working to build a clientele and improve guest retention
-Communicate ordering needs to Spa management
-Other duties as requested by manager

About Us
As Boulder's premier Hotel & Spa we strive to create memorable travel experiences for our guests and exceptional employment experiences for our associates. St Julien's goal is to become the destination of choice in the State of Colorado by providing world-class service. To do this, we must find and invest in associates who have talents that will enhance St Julien's Four Star/Four Diamond reputation and brand.

Keywords: St Julien Hotel & Spa, Boulder , Lead Massage Therapist, Healthcare , Boulder, Colorado

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