Medical Receptionist (Part-time) - GI / Neurology

Company: Boulder Medical Center
Location: Boulder
Posted on: May 9, 2022

Job Description:

Job DescriptionDo you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community?Consider a career in the medical field at Boulder Medical Center (BMC). We're an independent, multi-specialty, outpatient network of providers and staff dedicated to engaging our patients in high-quality, compassionate health care. For over 70 years, BMC has been locally owned and operated, providing exceptional medical care to patients across the northwestern Front Range and surrounding communities. This unique business model is why many of our employees come and stay!Summary:Boulder Medical Center (BMC) is currently seeking a Medical Receptionist to join our GI / Neurology team! This position will be part-time working 24 hours per week, Monday through Friday. This position is benefit eligible and will enjoy evenings and major holidays off.Job Duties:

• Answers the telephone promptly, evaluating patient needs to determine appointment type.
• Summarizes appointment details prior to ending the phone call.
• Manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc.
• Accurately records patient name, numbers and demographic information using correct spelling and punctuation.
• Schedules / reschedules / cancel appointments according to provider preference and scheduling protocol.
  
  Skills and Abilities:
  • Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information.
  • Ability to work under pressure and maintain phone etiquette using tact and diplomacy.
  • Must have excellent customer service and communication skills.
  • Strong computer and data entry skills.
  • Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language.
  • Neat, well-groomed appearance and courteous manner.
  • Knowledge of medical terminology and HIPAA compliance, preferred.Education
    • High school diploma or equivalent
    • Associates Degree or some college coursework in Business or Healthcare Administration, preferred.Experience
      • One (1) year of previous work experience involving public contact, preferably with heavy phone experience. Previous experience with patient scheduling in a hospital or clinic setting, highly desired. Bi-lingual ability (Spanish), a plus.Salary Range
        • $15.75-$19.69;hour / depending on experienceLocation:
          • Boulder, CO
            
            Benefits:BMC offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and STD as well as voluntary benefits, RTD EcoPass, 401(k), Paid Time Off and 6 holidays annually. Part-time employees are eligible for medical/dental/vision, company-paid life insurance, voluntary benefits, RTD EcoPass, and 401(k).

Keywords: Boulder Medical Center, Boulder , Medical Receptionist (Part-time) - GI / Neurology, Healthcare , Boulder, Colorado