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Medical Receptionist (full / part-time / as needed

Company: Boulder Medical Center
Location: Boulder
Posted on: May 9, 2022

Job Description:

Job DescriptionDo you enjoy working with friendly and helpful people in a positive work environment? Are you ready to embrace a career that offers a variety of learning opportunities? Are you looking to make a positive impact on peoples' lives in our community?Consider a career in the medical field at Boulder Medical Center (BMC). We're an independent, multi-specialty, outpatient network of providers and staff dedicated to engaging our patients in high-quality, compassionate health care. For over 70 years, BMC has been locally owned and operated, providing exceptional medical care to patients across the northwestern Front Range and surrounding communities. This unique business model is why many of our employees come and stay!SummaryBoulder Medical Center (BMC) is seeking Medical Receptionistto join our team! This is an exciting opportunity for someone who is wanting bein the medical field and apart of patient's healthcare journey. Ideal candidateswill have strong interpersonal skills, experience working with the public, anddesire to help others. As an outpatient clinic, this is an exciting opportunity toestablish relationships with patients and be a part of their ongoing healthcarejourney. 100% privately owned and Physician operated, we provide care in over20 different specialties, have 90+ providers practicing today, and we employ325+ Healthcare Professionals.Our openings range from full to part-time status; both ofwhich are benefit eligible. If you are unable to commit to a full or part-timeschedule, we also offer per diem (PRN) positions with a commitment of at leasttwo (2) days per week. Job perks include evenings, weekends*, and majorholidays off. Business hours are Monday - Friday, generally from 8 am - 5 pmwith the occasional voluntary four (4) hour shift on Saturdays from 8 am - 12pm for several of the primary clinics (Family Medicine and Pediatrics).If you are unsure of which specialty you have a passion for,we recommend joining the Float Pool. The Float Pool is an exciting opportunityfor the individual who wants to gain experience in multiple areas, and workwith different patient populations and providers. If you'd like to hear more,apply today and recruiter will be in contact with you!Job Duties:

  • Answers the telephone promptly, evaluating patient needs to determine appointment type.
  • Summarizes appointment details prior to ending the phone call.
  • Manages all phone functionalities such as transfers, placing callers on hold, forwarding phone to afterhours message system, etc.
  • Accurately records patient name, numbers and demographic information using correct spelling and punctuation.
  • Schedules / reschedules / cancel appointments according to provider preference and scheduling protocol.
  • Navigates and operates Electronic Medical Records system, arriving patient for appointments and inputting relevant information as needed.

    Skills and Abilities:
    • Must use good judgment, professionalism and discretion when screening telephone calls, answering inquires and relaying appropriate information.
    • Ability to work under pressure and maintain phone etiquette using tact and diplomacy.
    • Must have excellent customer service and communication skills.
    • Strong computer and data entry skills.
    • Must possess strong grammar and spelling ability as well as the ability to read, write and understand the English language.
    • Neat, well-groomed appearance and courteous manner.
    • Knowledge of medical terminology and HIPAA compliance, preferred.Education
      • High school diploma or equivalent
      • Associates Degree or some college coursework in Business or Healthcare Administration, preferred.Experience
        • One (1) year of previous work experience involving public contact, preferably with heavy phone experience.
        • Previous experience with patient scheduling in a hospital or clinic setting,preferred.
        • Bi-lingual ability (Spanish), a plus.Salary Range
          • $15.75-$19.69/hour; depending on experienceLocation:
            • Boulder, CO
            • Louisville, CO
            • Longmont, CO

              Benefits:BMC offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and STD as well as voluntary benefits, RTD EcoPass, 401(k), Paid Time Off and 6 holidays annually. Part-time employees are eligible for medical/dental/vision, company-paid life insurance, voluntary benefits, RTD EcoPass, and 401(k).

Keywords: Boulder Medical Center, Boulder , Medical Receptionist (full / part-time / as needed, Healthcare , Boulder, Colorado

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