Customer Service/ Sales Assistant
Company: Headsweats
Location: Boulder
Posted on: May 6, 2022
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Job Description:
Headsweats, a division of Intradeco is looking for a Customer
Service/ Sales Assistant.
We are a growing company, seeking a Customer Service/ Sales
Assistant -with top-notch customer service skills, at our sales
office in Boulder, CO. If you are proficient in Microsoft
Office/Google Docs and have strong attention to detail, it could be
you! It would be quite helpful, but not required, to be
knowledgeable about headwear or possibly an athlete who wears or is
familiar with our products.
Specific responsibilities would include, but are not limited to the
following duties:
Enter and Process Orders
Answer Phone and E-mail inquiries
Monitor Live Chat and answer questions
Set up New Customer Accounts
Become intimately familiar and knowledgeable of our Product
Line
Extensive communication with our warehouse and corporate office
Returns and Warranty Management
Sales Samples and Sponsor Promotion Coordination
Special Projects
Assist with keeping the storage unit neat & organized
Support account managers
Some graphic design experience/background helpful, not required
This is a full-time position with a M-F work schedule of 8:30 am to
5:00 pm to include a 1/2 hour lunch break. The ideal candidate for
this position will have strong data-entry skills, be an extremely
fast learner, very detail oriented, and be customer service driven
as the role will have extensive interaction with new as well as
valuable existing customers. Prior experience performing the above
duties is highly desired, however, we are willing to train the
right individual. College graduates and athletes are encouraged to
apply. In case it wasn't mentioned, we need someone who grasps new
information very quickly, as there is a lot to learn in a busy
setting: Live chat with customers, picking up calls within two
rings, answering customer emails, entering new orders, assisting
co-workers asking for your advice/support, interacting with the
warehouse on various issues, FedEx shipping, Zoom meetings, running
errands, etc. - so, if you have an entrepreneurial spirit and the
skills to handle all of this and more, you could be the one we are
seeking!
--- This position is fully on-site based out of our Boulder, CO
office.
Keywords: Headsweats, Boulder , Customer Service/ Sales Assistant, Hospitality & Tourism , Boulder, Colorado
Click
here to apply!
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