Supervisor Housekeeping
Company: Embassy Suites by Hilton Boulder
Location: Boulder
Posted on: May 14, 2022
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Job Description:
Why us?
Housekeeping Supervisor
Uniquely Colorado Crafted and located in the new Heart of Boulder,
The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder -
Canyon Boulevard & 28 th Street) is your new urban retreat. Step
foot into the space, and you will experience the attention to
detail of these inspired properties!
The Perks:
-Sage Hotel & Restaurant Discounts across the US
-Medical, Vision, Dental Insurance & 401(k)
-Hilton Discounts
-Free Food Friday
-Free RTD Ecopass (Full Time Employees)
Come join our high performing Housekeeping Team! We are looking for
those who have an eye for detail and a passion for service.
At Sage Hospitality we dare to be different; not only in the
experience we provide our guests, but also in the experiences we
provide our team members. We believe in being true to ourselves and
employing our passions. We are not just looking for employees; we
are looking for storytellers; we are looking for experiential
guides! Our guides are laid-back but attentive, genuinely
enthusiastic, and creative daydreamers who want to share their
passion with others and the community!
Job Overview
Supervise the operations of the housekeeping staff promoting a safe
environment and quality service to achieve maximum guest
satisfaction, protection of assets and minimal expenses.
Responsibilities
-Supervise the housekeeping staff; providing open communication,
training, coaching and counseling and provide performance feedback
to ensure maximum efficiency.
-Supervise and inspect the cleaning of the guest rooms, turndown
service, public areas and back of the house; ensure compliance with
accident/loss prevention programs, SOPs and health/sanitation
standards and regulations to achieve a high level of cleanliness
and guest satisfaction.
-Issue assignments to staff reviewing special requests and areas of
concentration to ensure a smooth flow of the housekeeping
operation.
-Issue supplies/goods to staff at beginning of shift in order to
control inventory and ensure proper supplies are available while
controlling expenses.
-Respond to guest requests, concerns and problems to ensure guest
satisfaction. Log items into the Lost and Found and answer
inquiries to maintain controls and ensure guest satisfaction.
-Implement emergency training and procedures to ensure appropriate
protection of the hotel, guest, staff and company assets.
Keywords: Embassy Suites by Hilton Boulder, Boulder , Supervisor Housekeeping, Hospitality & Tourism , Boulder, Colorado
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