Customer Service/ Sales Assistant
Company: Headsweats
Location: Boulder
Posted on: June 20, 2022
Job Description:
Headsweats, a division of Intradeco is looking for a Customer
Service/ Sales Assistant. We are a growing company, seeking a
Customer Service/ Sales Assistant -with top-notch customer service
skills, at our sales office in Boulder, CO. If you are proficient
in Microsoft Office/Google Docs and have strong attention to
detail, it could be you! It would be quite helpful, but not
required, to be knowledgeable about headwear or possibly an athlete
who wears or is familiar with our products.Specific
responsibilities would include, but are not limited to the
following duties:
- Enter and Process Orders
- Answer Phone and E-mail inquiries
- Monitor Live Chat and answer questions
- Set up New Customer Accounts
- Become intimately familiar and knowledgeable of our Product
Line
- Extensive communication with our warehouse and corporate
office
- Returns and Warranty Management
- Sales Samples and Sponsor Promotion Coordination
- Special Projects
- Assist with keeping the storage unit neat & organized
- Support account managers
- Some graphic design experience/background helpful, not
requiredThis is a full-time position with a M-F work schedule of
8:30 am to 5:00 pm to include a 1/2 hour lunch break. The ideal
candidate for this position will have strong data-entry skills, be
an extremely fast learner, very detail oriented, and be customer
service driven as the role will have extensive interaction with new
as well as valuable existing customers. Prior experience performing
the above duties is highly desired, however, we are willing to
train the right individual. College graduates and athletes are
encouraged to apply. In case it wasn't mentioned, we need someone
who grasps new information very quickly, as there is a lot to learn
in a busy setting: Live chat with customers, picking up calls
within two rings, answering customer emails, entering new orders,
assisting co-workers asking for your advice/support, interacting
with the warehouse on various issues, FedEx shipping, Zoom
meetings, running errands, etc. - so, if you have an
entrepreneurial spirit and the skills to handle all of this and
more, you could be the one we are seeking!---This position is fully
on-site based out of our Boulder, CO office. -
Keywords: Headsweats, Boulder , Customer Service/ Sales Assistant, Hospitality & Tourism , Boulder, Colorado
Didn't find what you're looking for? Search again!
Loading more jobs...