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Technical Solution Analyst

Company: Zayo
Location: Boulder
Posted on: May 16, 2022

Job Description:

As a member of Zayo's Solution Architecture Organization, the role of Technical Solution Analyst is a dynamic opportunity for individuals looking to begin a technical career in the Telecom Industry. By partnering with the Solution Architecture Organization, each Technical Solution Analyst will be encouraged to develop their technical skillset through org-wide mentorship and hands-on learning. This includes supporting KMZ requests, basic custom opportunity tasks, existing service visualization requests, and basic network design tasks that visually represent solutions for direct and indirect customers.

This individual will be responsible for assisting in preparing and delivering technical diagrams and sales presentations and driving the transactional and primary custom solution sales cycles to closure. Key areas of focus will include: technical documentation capturing physical and logical solutions, proposal response assistance, providing guidance and counsel throughout the transactional and basic custom solution sales processes, and ensuring complete and accurate documentation for all supported opportunities.

Job Requirements:

Recommended to have at least two years experience in technical sales engineering/support role(s) within the telecommunications industry (ideally ISP, CLEC, ILEC, VAR, or MSO)

Excellent project management skills

Excellent verbal and written communication skills, including the ability to explain technical concepts to laypersons in simple, understandable terms

Consistent focus on results and goal achievement

Proficiency in Microsoft Word and Excel

Strong teamwork skills

Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment

Preferred Additional Experience:
Bachelor's degree in Telecommunications, Engineering, Economics, General Business, and or related field of study

Salesforce, Google Earth, ESRI, MyWorld/GE Smallworld

Network design (emphasis on fiber, Layer 1, 2, and 3)

MAN technologies and structures (including DS-x, OC-x, WDM, and Ethernet)

Internet technologies, functionality, and services

Networking protocols (emphasis on Layers 1, 2, and 3)

Data networking technologies, functionality, and services (LAN, MAN, WAN, VPN)

High-level understanding of Fiber Optic network design and implementation

Keywords: Zayo, Boulder , Technical Solution Analyst, IT / Software / Systems , Boulder, Colorado

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