Remote Senior Tier 1 Technical Support Customer Advocate
Posted on: June 20, 2022
A digital product design platform is in need of a Remote Senior
Tier 1 Technical Support Customer Advocate.
Core Responsibilities of this position include:
Troubleshooting qualified customer support inquiries
Comparing, analyzing, qualifying, and escalating customer
Advocating for ways to improve the customer experience
Experience in a technical field
Related customer support, community moderation, or account
Have worked as or with designers or other creative
Able to use both a Mac and PC
Keywords: VirtualVocations, Boulder , Remote Senior Tier 1 Technical Support Customer Advocate, IT / Software / Systems , Boulder, Colorado
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