Staff Technical Program Manager - PMO, Business Feature Acceptance
Posted on: November 19, 2023
At Boost Mobile, we deliver value without compromise, continually
redefining what's possible from a mobile carrier for more than
seven million customers.
Our teams reimagine connectivity through new platforms, new
business models and new ways of thinking. Today, we're building a
multi-brand wireless telco alongside DISH and its first-of-a-kind
network to upend the retail market and deliver groundbreaking new
experiences for all.
Together, we'll draw on our legacies of disruption to change the
way the world communicates.
Job Duties and Responsibilities
This Technical Project Manager Manager will be working within the
Retail Wireless Platform and Project Management Team under the
Retail Wireless Operations team. They will be working in a
collaborative, fast-paced, and ever-evolving environment spanning
the Boost Mobile pre- and post-paid brands and broader DISH
Develop and execute comprehensive project plans, including
timelines, milestones, resources, and risk management
Provide effective leadership and guidance to project teams,
fostering a culture of collaboration, creativity, curiosity, and
accountability. This includes creating, gathering, and refining
cross-functional business requirements, use cases, and test
Coordinate with the cross-functional team to write Features that
accurately represent business requirements and clearly defines the
desired product/project solution
Monitor project progress, making adjustments as necessary to ensure
timely delivery and achievement of objectives. This includes
ensuring scope alignment and technical understanding of the
Effectively and consistently communicate project updates to
stakeholders, including executive leadership, in a clear and
Effectively identify, manage, and mitigate business risks, and
resolve incidents in a timely manner, including root cause
Collaborate with product and IT teams to develop and implement
solutions that enhance efficiency, quality, and overall business
performance, including technically detailed feature documents. You
will be the liaison between IT and the business, acting as the
business SME for IT, and the IT SME for the business.
Work with the Business to establish metrics and KPIs to measure the
success of initiatives, and ensure continuous monitoring and
Manage sensitive projects with the utmost discretion and
confidentiality for internal clients.
Identify and analyze opportunities for process improvements and
optimization across the organization.
Provide training, coaching, and support to team members and
stakeholders as needed to ensure successful adoption of new
processes and practices.
Skills, Experience and Requirements
BA/BS in a technical or business discipline; Masters degree and
relevant certifications desired.
8+ years of Project Management, or an equivalent combination of
education and experience.
Exceptional communication and interpersonal skills, with the
ability to build relationships, influence stakeholders and leaders,
and manage conflict.
Strong experience in collaborating across the Enterprise and
managing cross-functional team members.
Experienced in capturing, documenting, and managing
cross-functional team tasks to completion.
Self-motivated with strong, analytical and problem-solving skills;
familiarity with problem-solving frameworks preferred.
Experienced working in fast-paced environments with an inherent
ability to adapt to changing environments and processes.
Experience in process improvement and change management practices
with a demonstrated ability to drive meaningful change within an
Experience creating technical business requirements for large
impact company initiatives
Experienced in technical feature writing
Proficiency using Google Suite, Rally, Atlassian, and other PM
Compensation: $83,950.00/Year - $119,900.00/Year
Compensation and Benefits
From versatile health perks to new career opportunities, check out
our benefits on our careers website.
Employment is contingent on Successful completion of a
pre-employment screen, which may include a drug test.
Keywords: DISH, Boulder , Staff Technical Program Manager - PMO, Business Feature Acceptance, IT / Software / Systems , Boulder, Colorado
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