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Security Systems Technical Specialist 3 - Boulder, CO

Company: M.C. Dean, Inc.
Location: Boulder
Posted on: March 30, 2024

Job Description:

Security Systems Technical Specialist 3 - Boulder, CO
ID 11258
Location Boulder, CO
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We offer an excellent benefits package including

  • A competitive salary

  • Medical, dental, vision, life, and disability insurance

  • Paid-time off

  • Tuition reimbursement

  • 401k Retirement Plan

  • Military Reserve pay offset

  • Paid maternity leave

    Pay Range: $94,425 - $151,080
    Application Deadline Date: 04/01/2024
    Position Summary
    The Technical Specialist is a system(s) specialist and Subject Matter Expert (SME). This role requires designing, evaluating and deploying security solutions and technology to improve our customers' physical security posture. This position requires in-depth knowledge and understanding of how to protect people and facilities by deploying tried and true solutions as well as cutting edge technology. You should be able to quickly and thoroughly understand customers' needs and translate that into systems design and solutions that can be deployed at scale globally. The technical specialist will collaborate frequently with cross-functional teams to implement solutions and promote buy-in. Ability to drive productivity and exhibit professional development.
    Essential responsibilities and activities include but are not limited to:
    - Lead research, development and design of new and existing security systems solutions.
    - Setup, configuration and integration of security solutions in lab environments.
    - Ensure test lab equipment is maintained and kept up to date.
    - Perform test and validation of security solutions.
    - Programming and integrating of global enterprise security solutions in lab and pilot environments.
    - Develop evaluation plans and documentation.
    - Present solutions and outcomes to stakeholders and leadership.
    - Provide mentoring and oversee support engineers.
    - Read blue prints, schematics and statements of work (SOW).
    - Perform and manage Pre-Installation, Test and Check-Out (PITCO) on systems designs and equipment in a lab/pre-deployment setting.
    - Read and interpret engineering drawings.
    - Analyze production physical security systems performance and recommend improvements.
    - Provide Tier 3 support on complex production systems issues to system administration and other partner teams and customers.
    - Provide training on newly deployed security systems to cross-functional teams, including the development of training documentation, videos, and other training tools.
    - Organize and prepare detailed documentation of solutions designs, features, test plans, solutions and pilot summaries, configuration and administration guides.
    - Interface with internal and external customers.
    - Coordinate with field personnel and/or engineering team to discuss any potential installation issues.
    - Document and provide updates to stakeholders and team on progress, blockers and recommendations.
    - Effective communication with customers, manufacturers, vendors and system administrators.

    • Develop further expertise within the client's environment.

      - Perform all duties with minimal direct supervision.
      Position/Candidate Requirements
      - Demonstrate significant technical experience (7+ years) and a Bachelor's Degree (Bachelor in Computer Science, Computer Engineering, Systems Engineering, Information Systems, Data Analytics) or similar programs. Or have 10+years of experience with a high school diploma / GED.
      - Experience and skills in Python and JavaScript.
      - Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision.
      - Support and author playbooks, white papers for information sharing and collaboration.
      - Strong oral, written and presentation skills.
      - Demonstrated background working with multidisciplinary teams.
      - Demonstrated time management and organization skills to meet deadlines and quality objectives.
      - Ability to travel domestically and internationally up to 25% of the time.
      Desired / Advantageous Qualifications:
      Working knowledge and/or certification with electronic security systems and applications like CCURE (Software House), Genetec, Lenel, Milestone, HID, Axis, 2N, Geutebruck and/or others.
      - Working knowledge and/or certification for general purpose operating systems and virtualization platforms (i.e. Windows, Windows Server, Linux, VMware, CentOS, Docker, Kubernetes, etc.).
      - Familiarity with physical security designs, standard operating procedures, and security operations.
      - Programming and scripting experience (i.e. Javascript, PowerShell, Python), experience with systems integration tools and protocols (e.g. APIs, SOAP and REST, XML/JSON), database design and query development.
      - Working knowledge and/or certification with communications and network protocols and services including TCP/IP, RS232, RS485, networking knowledge (TCP, UDP, RTP, RTSP and others).
      Certification in CCure 9000 Access Control System, Lenel or others
      - Certification in DVTel/Flir Digital Video Systems, Genetec, Milestone VMS, Axis or others
      - Experience and knowledge of networks, network equipment and administration
      - Experience and knowledge of Windows and UNIX Operating Systems
      - Experience and knowledge of virtualization and cloud environments
      - CCNA, CompTIA A+, CompTIA Network+ Certifications or similar
      - Exposure to computer screens for an extended period of time.
      - Sitting for extended periods of time.
      - Reach by extending hands or arms in any direction.
      - Ability to use a keyboard.
      - Listen to and understand information and ideas presented through spoken words and sentences.
      - Communicate information and ideas in speaking so others will understand.
      - Read and understand information and ideas presented in writing.
      - Apply general rules to specific problems to produce answers that make sense.
      - Identify and understand the speech of another person.
      Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.
      EOE Minorities/Females/Protected Veterans/Disabled
      VEVRAA Contractor

Keywords: M.C. Dean, Inc., Boulder , Security Systems Technical Specialist 3 - Boulder, CO, IT / Software / Systems , Boulder, Colorado

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