SVTC Technician III (Swing/Mid-shift)
Company: Invictus International Consulting, LLC
Location: Colorado Springs
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Title: SVTC Technician III
(Swing/Mid-shift) Location: Colorado Springs, CO Clearance: TS/SCI
with the ability to obtain and maintain a CI polygraph Job Details:
Manage VTC scheduling and provide live event support Maintain IT
and AV equipment related to information displays, digital signage,
monitors, laptops, video record devices and other related end user
devices Operate and manage equipment for presentations, sound,
lighting and audio/video conferencing Create and manage user
accounts Develop SOP's for utilization of conference center
equipment Escalate IT issues to Tier III when needed Provide
workstation (thick and thin client), VoIP device, and voice and
video conference support Manage hardware in all stages including
unpacking and setup of end user devices Resolve IT incidents from
cradle to grave, working closely with engineering teams and other
contractor stakeholders when IT issues require Tier III escalation
or have external dependencies Install application software on
end-user device workstations via scripted install packages
Inventory management of UC deployed software and end user devices
Provide user education and training in basic hardware and software
functions Create and maintain documentation and SOPs to train new
employees Use ServiceNow-based ticketing database to track, update,
and close break/fix incident tickets and fulfill new requests
Identify and execute process improvements and other enhancements
that improve operational efficiency This position is a Network
Operations Center (NOC) position and may require shift and weekend
work Requirements: Bachelor's degree from an accredited institute
in an area applicable to the position; an additional 4 years of
experience be substituted in lieu of a degree Minimum of six (6)
years of relevant experience in addition to education level Must
possess current DoD 8570 IAT II or IAM II certification Experience
working in a DoD or IC environment desired Current active TS/SCI
clearance, with the ability to obtain and maintain a CI polygraph
Equal Opportunity Employer/Veteran/Disabled Job Posted by
ApplicantPro
Keywords: Invictus International Consulting, LLC, Boulder , SVTC Technician III (Swing/Mid-shift), IT / Software / Systems , Colorado Springs, Colorado
