Zayo provides mission-critical bandwidth to the world’s most
impactful companies, fueling the innovations that are transforming
our society. Zayo’s 133,000-mile network in North America and
Europe includes extensive metro connectivity to thousands of
buildings and data centers. Zayo’s communications infrastructure
solutions include dark fiber, private data networks, wavelengths,
Ethernet, dedicated Internet access, and colocation services. Zayo
owns and operates a Tier 1 IP Backbone and 44 carrier-neutral data
centers. Through its Cloudlink service, Zayo provides low latency
private connectivity that attaches enterprises to their public
cloud environments. Zayo serves wireless and wireline carriers,
media, tech, content, finance, healthcare and other large
The Architecture Director for Zayo’s Lit Solutions business is
responsible for overseeing and participating in the day-to-day
functions of a team of highly skilled and technical engineers. A
good candidate will have experience managing cross technical
organizations supporting multiple technologies. Strong project
management and organization skills are necessary to thrive in this
role. Ability to communicate effectively and articulate technical
information is an absolute must. This individual will be proficient
in routing and switching fundamentals, DWDM engineering and design
best practices, as well have experience with a broad list of
network hardware manufacturers to include, but not limited to;
Ciena, Infinera, Adva, Juniper, Nokia, Cisco, Accedian, etc.
The team for which this position is responsible for performs a
variety of critical functions in the implementation of our cell
site backhaul and dedicated private network offerings. Day to day
functions of this team include, but are not limited to:
Creation and execution of test plans for hardware and software
certification supporting the suite of services Zayo’s Lit Solutions
Definition of design and configuration standards. Create and
distribute documentation supporting the standardized design and
implementation of hardware solutions.
Work closely with our engineering teams on complex solutions in
support of customer orders, network growth or optimization, and
infrastructure related projects
Review hardware vendor technical bulletins for potential issues,
which may impact Zayo’s network. Work with hardware vendors to
create project plans, which quickly address critical issues within
Work with product teams to enhance and develop Zayo’s products
Support operations groups with training, documentation
enhancements or updates, and advanced level technical support.
Procure hardware necessary for project implementation.
Conduct and ongoing review of all deployed hardware to ensure
configurations align with Zayo standards.
Enable automation into the network enable quicker turn up of
hardware and services, enhance product capabilities, and improve
Project Management: The manager is responsible for defining new
projects, managing workload across the team, and overseeing on
schedule completion. The candidate will need to provide regular
updates to leadership on key projects and initiatives. This
individual should have a bias towards action when working through
problems or challenges that may arise.
Team Management – Closely monitor levels of productivity and
performance across the team. Provide regular feedback to employees
and management on the team of priorities and performance. Manage
workload effectively across all team members. Take part in
personnel decisions to include hiring/firing, compensation, and
Technical Training: As a technical manager, this candidate is
responsible for supporting and cross-training members of Zayo’s
engineering and support staff. This includes identifying areas of
need, compiling training documentation, and delivering training
Network Documentation: As an Architecture Director, this
individual will be responsible to develop and define hardware and
configuration standards to be used by engineering and installation
teams. Work with consumers of the information to improve
documentation as needed.
Product and Service Definition: Work closely with Zayo product
managers to develop and define products and services. Creation of
collateral for internal and external teams.
Network Performance Management: Candidate will work with all
network operations teams to insure optimal performance of the
network. Director will be responsible for escalations to other
teams as needed to resolve underlying system/technology problems
e.g. wavelength or fiber infrastructure.
Vendor Management : Serves as liaison for vendor related issues
& escalations. Review Vendor Bulletins (PCNs), publish impact
statements, and create plans for implementation of PCNs if
applicable and in the best interests of the company. Track open
issues with vendors to resolution and provide regular readouts on
open vendor issues and recommendations for upgrades or removal /
replacement of vendor technologies.
Network Maintenance Support: Candidate will be responsible for
assisting with creation of network maintenance activities as well
as addressing customer related escalations that may arise from
these activities in regards to level of impact, scheduling, etc.
Director may also be asked to assist in high profile after hour
maintenance activity as needed. Flexible schedule to support these
activities as needed is a must.
Bachelor of Science degree (B. S.) or equivalent from four-year
University or technical school and 5 to 8 years related experience
in telecommunications or service provider industry.
Minimum of 2 years in a team leadership role overseeing
technical engineering level teams and the deployment of Ethernet/IP
and DWDM hardware.
Experience with developing and executing hardware and software
test plans within a lab environment strongly desired.
Excellent benefits including health, dental, vision, 401 (k),
disability and life insurance
Fitness membership discounts
Generous paid time off policy including paid parental leave
Posted 30+ Days Ago
About Us Are You Orange Material? Entrepreneurial. Effective.
Energetic. In three words, that’s us. We’re as passionate about The
Three E’s as we are about cultivating a dynamic, diverse and
inclusive culture that empowers Zayoites to do their best work
while having fun. If you’re a self-starter who thrives in a
fast-paced environment and can turn complex challenges into
innovative solutions then you’ve got Orange Material written all
Zayo is an Equal Opportunity/Affirmative Action Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or protected Veteran