Quality Assurance Engineer
In this role, you will be is responsible for QA of all hardware
and software. You’ll ensure software and hardware is ready for
deployment by ensuring that all issues are either solved or known
and documented. Our QA Engineer will create and maintain all
automation including software validation and post deployment
validation. Level 3 Support responsibilities may include vetting
issues that come from Support and offering workarounds and / or
solutions or sending to Product Management for Jira creation.
Occasionally getting on the phone with a customer is required to
fully investigate unique issues. Working with Support, Product
Management and Development is a key component of the role.
Bachelor’s Degree or equivalent work experience
5+ years of experience with Quality Assurance
Knowledge and experience working with Windows 10, Windows Server
and Ubuntu Linux as it relates to QA
Experience in deployments and DevOps style work.
QA Automation is required as part of the job function. Ability
to understand and learn or experience in Katalon Studio and
Sikuli a plus (these are currently in use)
Knowledge and familiarity with Amazon AWS a plus
Knowledge of networking fundamentals a plus
Previous work in Access Control a plus
Knowledge of low voltage systems (connectivity, power,
resistance…) a plus
Knowledge of physical security hardware (electronic and magnetic
locks, door sense switches, motion detectors, cameras…) a plus.
Education/Experience: Must be able to manage situations without
Ability to manage priorities and workload while setting
realistic and manageable expectations for project and task
completion and adjusting as needed based on the business
Should possess effective written and verbal communications
skills for both a technical and non- technical audience.
Must have a strong understanding of Agile using related tools to
prioritize and manage workload.