BoulderRecruiter Since 2001
the smart solution for Boulder jobs

Macy's At Your Service Center Associate, Full Time: Twenty Ninth Street

Company: Macy's
Location: Boulder
Posted on: November 23, 2020

Job Description:

Job Overview: -- The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards. -- Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may--pick up using the self-scheduling tool.-- Details on Macy's schedule options are available during the interview process. -- Essential Functions:

  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.
  • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Provide an exceptional customer experience by ensuring the customer is always the # 1 priority.
  • Acknowledge Customers in a friendly and helpful manner upon Customer's entry into the area.
  • Be knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup, Customer Returns, Non-Congruent Chits, Search and Send, My Client and More@ Macy's tablet app.
  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own.
  • Meet our BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area-- is organized and the Customer pick up experience is friction-free.
  • Handle all returns professionally, with sincerity and enthusiasm.
  • Demonstrate knowledge of store products and services to drive sales and minimize returns.
  • Sell gift cards and work to resolve customers' Macy's card issues, as needed.
  • Process merchandise returns per merchandise presentation and non-congruent standards, to ensure efficient placement back on the sales floor or transfer to the receiving location.
  • Follow store's audit policies and procedures.
  • Adhere to Asset Protection and inventory control and compliance procedures.
  • Follows shortage programs and procedures.
  • Perform these functions in an efficient manner, as directed by the Supervisor, while maintaining regular, dependable attendance and punctuality.
  • Perform other duties as necessary. Qualifications: -- Education/Experience:
    • High School degree or equivalent.----
    • At least one year of customer service experience.-- Communication Skills:
      • Excellent written and verbal communication skills.----
      • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills:
        • Basic math functions such as addition, subtraction, multiplication, and division.
        • Able to use a calculator.Reasoning Ability:
          • Self-starter, able to work independently and as part of a team and must have good time management skills.Physical Demands:
            • This position involves constant moving and standing.
            • Involves standing for at least two consecutive hours.
            • Involves lifting at least 30 lbs.--
            • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.--
            • May involve reaching above eye level.
            • Involves close vision, color vision, depth perception, and focus adjustment. Other Skills:
              • Strong organizational skills.--
              • Must be able to multitask in a fast-paced environment.
              • Must be able to collaborate and function as a member of a team.
              • Must possess a strong sense of urgency.
              • Should be comfortable with the use of computers and frequent use of RF equipment.-- Work Hours:
                • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs.-- This job overview is not all inclusive.-- In addition, Macy's, Inc. reserves the right to amend this job overview at any time.-- Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.-- Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with----and--.

Keywords: Macy's, Boulder , Macy's At Your Service Center Associate, Full Time: Twenty Ninth Street, Other , Boulder, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Grocery Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Parker
Posted on: 12/5/2020

Set Your Own Schedule - Shop and Deliver Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Parker
Posted on: 12/5/2020

Long Haul Truck Driver: Flexible Schedules, Average 61cpm
Description: OTR Company Driver Get paid REAL odometer miles Get the route you want, the pay you deserve, and the right amount of home time for your needs. Choose to get home weekly or stay out longer. Call Kate at (more...)
Company: Diversified Transfer & Storage - DTS
Location: Parker
Posted on: 12/5/2020


Rad Tech Traveler - MHC - CT Tech Xray Tech
Description: Radiography Tech Traveler - CT Tech/Xray Tech - Travel contract - 13 weeksDays - Thursday, Friday, Saturday2 years CT experience required preferably in a hospital or ED settingAt UCHealth, we do things (more...)
Company: UCHealth
Location: Parker
Posted on: 12/5/2020

Advanced Care Partner (ACP) - Bone Marrow Transplant Unit
Description: ul li Unit: Bone Marrow Transplant li PRN/Per Diem li No guaranteed hours ACP Program criteria stipulates that any ACP must be able to work at least one 12-hour shift day, nights, or weekends, (more...)
Company: UCHealth
Location: Parker
Posted on: 12/5/2020

Certified Nursing Assistant FT Renal Care
Description: Summary:Under the supervision of an RN, performs basic patient care activities. Work Schedule: Full Time DaysResponsibilities:Performs basic patient care activities as delegated and supervised by an RN, (more...)
Company: UCHealth
Location: Parker
Posted on: 12/5/2020

Line Cook - Big Sky Resort
Description: Overview br br Our Line Cooks are the core --- of our culinary teams, creating ---exceptional---dining experiences for our guests by owning the quality and presentation of our cuisines, whether in (more...)
Company: Boyne Resorts
Location: Parker
Posted on: 12/5/2020

Shopper - Flexible schedule, up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Parker
Posted on: 12/5/2020

Advanced Care Partner (ACP) - ICU
Description: Job Description Facility: Memorial Central Department: ICU PRN/Per Diem Night
Company: UCHealth
Location: Parker
Posted on: 12/5/2020

Drive with Lyft
Description: Earn 2,300 in Denver when you give 150 rides in 30 days. Terms apply. br br What is Lyft br br Lyft is a platform that connects drivers with individuals and organizations that need rides. br (more...)
Company: Lyft
Location: Parker
Posted on: 12/5/2020

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Boulder RSS job feeds