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Professional Insurance AR Follow Up Representative - Boulder, CO

Company: UnitedHealth Group
Location: Boulder
Posted on: January 9, 2021

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing--your life's best work.smThe--Professional Insurance Follow Up Rep--is responsible for insurance follow up for zero paid, underpaid, overpaid and denied insurance claims in Epic. Positions in this function contact various insurance companies to determine reason for outstanding balance via phone, website, or written appeals. Work with various departments as needed to resolve outstanding claims. Review, appeal or request claim reprocessing to represent correct processing of insurance claims.This position is full-time (40 hours/week) Monday - Friday.Employees are required to work our normal business hours of 8:00am - 5:00pm. Itmay be necessary, given the business need, to work occasional overtime orweekends. Our office is located at--5450 Western Avenue Boulder, CO.What we do defines who we are. Take a deeper look at how we'reproviding support during this global health crisis and search for a way you canget involved. View our Covid-19 Resources Page at: Responsibilities:

  • Ability to read, interpret and comprehend insurance payment Remittance Advice/ Explanation of Benefits
  • Review, appeal or request claim reprocessing to represent correct processing of insurance claims
  • Contact insurance companies regarding claim processing and determining reason for payment delinquency or claim denial
  • Contact various departments to help with corrections and submit appeals for outstanding balances
  • Responsible for developing, implementing, maintaining and managing organization policies on collection practices
  • Basic knowledge of medical insurance operating procedures and practices
  • Prioritizes and organizes own work to meet agreed upon deadlinesYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
    • High school education or equivalent experience
    • 1+ years of customerengagement experience
    • Employees arerequired to screen for symptoms using the ProtectWell mobile app,Interactive-- VoiceResponse (i.e., entering your symptoms via phone system)or a similar UnitedHealth Group approved symptom screener prior to entering thework site each day, in order to keep our work sites safe.-- Employees mustcomply with any state and local masking orders. In addition, when in aUnitedHealth Group building, employees are expected to wear a mask in areaswhere physical distancing cannot be attained--Preferred Qualifications:
      • 6+ months Healthcare experience
      • Insurance follow upexperience
      • Professional billingexperience
      • Experience using EPICUnitedHealth Group is an essential business. Thehealth and safety of our team members is our highest priority, so we are takinga science driven approach to slowly welcome and transition some of ourworkforce back to the office with many safety protocols in place. We continueto monitor and assess before we confirm the return of each wave, payingspecific attention to geography - specific trends. We have taken steps toensure the safety of our 325,000 team members and their families, providingthem with resources and support as they continue to serve the members, patientsand customers who depend on us. Some of the steps we've taken to ensure employee well - beinginclude:
        • Launchedour ProtectWell app and UnitedCARES program to help ease the burden and stressfor our UnitedHealth Group team members and their immediate family affected byCOVID - 19
        • Dailyupdates from our CEO Dave Wichmann to support and inspire team members duringthis challenging time
        • Onsitesocial distancing and increased sanitization measures for employees who havebeen welcomed back to our offices
        • Fullycover the COVID - 19 healthcare costs for our employees
        • Employeeswho self - identify as high risk or who live with someone who is high risk havebeen asked to remain working from homeYoucan learn more about all we are doing to fight COVID - 19 and support impactedcommunities at: with Optum.--Here's the idea. We built an entireorganization around one giant objective; make health care work better foreveryone. So when it comes to how we use the world's large accumulation ofhealth-related information, or guide health and lifestyle choices or managepharmacy benefits for millions, our first goal is to leap beyond the status quoand uncover new ways to serve. Optum, part of the UnitedHealth Group family ofbusinesses, brings together some of the greatest minds and most advanced ideason where health care has to go in order to reach its fullest potential. Foryou, that means working on high performance teams against sophisticatedchallenges that matter. Optum, incredible ideas in one incredible company and asingular opportunity to do--your life's best work.smDiversity creates a healthier atmosphere: UnitedHealth Group is an EqualEmployment Opportunity/Affirmative Action employer and all qualified applicantswill receive consideration for employment without regard to race, color,religion, sex, age, national origin, protected veteran status, disabilitystatus, sexual orientation, gender identity or expression, marital status,genetic information, or any other characteristic protected by law.UnitedHealth Group--is a drug-free workplace. Candidates arerequired to pass a drug test before beginning employment.Job Keywords: Insurance Follow Up, AR, Medical Billing, Epic,Healthcare, Boulder, CO, Colorado,--hiring immediately

Keywords: UnitedHealth Group, Boulder , Professional Insurance AR Follow Up Representative - Boulder, CO, Other , Boulder, Colorado

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