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Teller, Part-Time

Company: Flatirons Bank
Location: Boulder
Posted on: May 3, 2021

Job Description:

Teller, Part-TimeJob DetailsJob LocationBoulder - Boulder, COSalary Range$15.00 - $18.00 HourlyDescriptionRESPONSIBILITIES INCLUDE:+ Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees+ Provides effective customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues+ Cross-sells the Banks other products and services (primarily deposit related products and services), referring customers to appropriate staff as appropriate+ Performs Teller duties, cashes checks, savings withdrawals and issues cashiers checks; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing+ Processes retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issues receipts+ Assists with night depository and courier duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers+ Receives and processes stop payment and hold notices+ Provides support to all assigned areas of branch operations where service or assistance is needed, including new accounts, teller, and safe deposit+ Perform other duties which will include accessing the vault, preparing cash shipments, servicing the ATM, etc.+ Reconciles internal accounts on a rotating basis, which includes researching and resolving outstanding items+ Performs safe deposit box duties by controlling access and assisting customers+ May serve as a backup to the Personal Bankers / Deposit Relationship Managers by learning to open new accounts and perform related tasks+ May provide online banking support in response to customer service requests+ Images internal records including deposit account files and other internal records+ May process ATM Access card requests, DDA lines of credit (Overdraft Protection), credit card, and debit card applications+ Adheres to Bank policies, government regulations and legal requirements+ Performs other operational duties as requiredQualificationsEDUCATION / EXPERIENCE / SKILLS:+ High School Diploma.+ Cash handling skills.+ Strong customer service skills.+ One year of related experience and/or training preferred. Experience, knowledge and training in branch operation activities, terminology and products and services relating to retail and commercial account customers preferred.+ Intermediate computer skills with experience using Microsoft Office products as well as bank accounting and new account documentation software programs+ Basic math skills including the ability to balance accounts, calculate interest, etc.+ Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and communicate clearly to customers and employees+ Ability to regularly address and resolve problems involving multiple facets and variables in non- standardized situations+ Effective organizational and time management skillsAbility to work with minimal supervision while performing dutiesCOMPETENCIES+ Quality focus+ Must take ownership of issues+ Helpfulness+ Must be able to follow standard practices+ FriendlyREPORTING:Supervision Received+ Directly - Branch Manager+ Indirectly - AVP/ OperationsSupervision Exercised+ Directly - NA+ Indirectly - NA

Keywords: Flatirons Bank, Boulder , Teller, Part-Time, Other , Boulder, Colorado

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