Engineer

Company: Allegion
Location: Boulder
Posted on: May 3, 2021

Job Description:

**Creating Peace of Mind by Pioneering Safety and Security**

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

**Senior Software Test Engineer**

Allegion is seeking a highly motivated senior software test engineer to join our Boulder, Colorado team. At Allegion, the software is designed with a platform-first mindset and we are passionate about creating APIs, SDKs, and platforms that are easy-to-use, reliable, and robust. You are a QA professional that is used to wearing many hats. You have a diverse background working with development, product, and customer support teams in agile environments. You have a passion for creating quality software and a never-ending desire to solve customer problems. You have valuable customer insights that can be leveraged by both product and development teams

**What you'll do**

You will play an integral role in the advancement of our cloud access control platform.

The primary focus of this role is to drive software quality through QA best practices and processes.

+ Manual and automated test creation and maintenance.

+ Consistent and timely feedback to the development team on issues found during the Scrum process.

+ Exploratory testing, AB testing, and black-box testing.

The secondary focus of this role is to contribute to product thought by bringing years of customer and competitor knowledge to the team.

+ Frequent customer interaction in the form of support, root cause analysis, training, and gathering VOC.

+ Collect internal and external pain points and work with the product team to document proposed solutions.

+ Assist customers in pursuing integrations via the Pure Access API.

+ Create and maintain product documentation based on feature acceptance from development.

+ Diagnose and troubleshoot customer issues using system logs, ethernet tracing tools, and OS-dependent utilities.

**What you Need to Succeed**

+ Have a solid understanding of QA testing techniques and best practices.

+ Have experience writing detailed test cases based on product features

+ Craft automated tests in any framework, construct API functional tests

+ Are passionate about testing software and are constantly striving to make software testing more consistent, efficient, and reliable.

+ Enjoy working directly with customers to understand their pain points, frustrations, and successes.

+ Enjoy working directly with the product team to share insights, give VOC, and contribute to crafting solutions that customers love.

+ Are willing to charter unknown challenges with curiosity, perseverance, and design solutions to address them.

+ Experience writing test cases, acceptance criteria, user stories, and other development and QA artifacts.

+ Experience in translating functional requirements and acceptance criteria into automated tests

+ Experience testing cloud-based software that interacts with IoT hardware devices.

+ Five years of progressive experience in Software testing.

+ Three years of experience in test automation.

+ Experience working with software product owners to design customer-facing software features.

+ Experience in providing customers with tier 2 or tier 3 support.

+ Clear written and oral communication skills

Bonus points for:

+ Have worked with firmware and systems engineering teams.

+ Understanding of software architecture, patterns, and practices.

+ Understanding of common networking protocols such as TCPIP and higher-level abstractions.

**Allegion is a Great Place to Grow your Career if:**

+ You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it" (https://www.allegion.com/corp/en/careers/culture.html) .

+ You value personal well-being and balance, because we do too!

+ You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

+ You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

**What You'll Get from Us:** (ENSURE ITEMS LISTED ARE RELEVANT TO ROLE! ADJUST AS NECESSARY!)

+ Health, dental and vision insurance coverage, helping you "be safe, be healthy" (https://www.allegion.com/corp/en/careers/culture.html#serve)

+ A commitment to your future with a 401K plan, offering a 6% company match and no vesting period

+ Tuition Reimbursement

+ Employee Discounts through _Perks at Work_

+ Community involvement and opportunities to give back so you can "serve others, not yourself" (https://www.allegion.com/corp/en/careers/culture.html#serve)

+ Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

This range is provided by Allegion. Your actual pay will be based on your skills and experience

+ Base Salary Range: $67,800 - $126,000

**Apply Today!**

As a company that's constantly seeking and discovering new frontiers, we're looking for pioneers.Join us!

**We Celebrate Who We Are!**

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team .

Allegion plc, 2020 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer (https://www.allegion.com/corp/en/careers/equal-opportunity.html)

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**We are Allegion.**

A team of experts.

United under a common desire;

Protect today innovate for tomorrow.

And never settle for the status quo.

We believe in anticipating opportunities

by sharpening our skills

and finding new answers

through collaboration.

We believe in a safer, more secure world.

We believe in providing peace of mind.

We believe in being true to ourselves and to those

who trust-in our protection.

We are many. We are one.

**We are Allegion.**

Keywords: Allegion, Boulder , Engineer, Other , Boulder, Colorado