Sr Consumer Affairs Specialist
Boulder, Colorado, United States
Mar 22, 2021
Bring your talents to an industry leader in medical technology
and healthcare solutions were a market leader and growing every
day. You can be proud to be part of technologies that are rooted in
our long history of mission-driven innovation. You will be
empowered to shape your own career. We support your growth with the
training, mentorship, and guidance you need to own your future
success. Together, we can transform healthcare.
**Careers that Change Lives**
A Day in the Life
POSITION RESPONSIBILITIES MAY INCLUDE THE FOLLOWING AND OTHER
DUTIES MAY BE ASSIGNED:
+ Monitors complaint activity and provides suggestions to
appropriate company authorities to modify existing manufacturing or
packaging process based upon pattern and related analyses.
+ Maintains unified product defect investigation operating
+ Provides technical expertise to optimize complaint processing
+ Monitors and reports on Operating Unit complaint trends and
+ Maintains and monitors systems to ensure that all product
complaint investigations received are appropriately investigated
and concluded per the companys complaint handling procedure.
**Must Have: Minimum Requirements**
+ Bachelors degree required
+ Minimum of 4 years of relevant experience, or advanced degree
with a minimum of 2 years relevant experience
**Nice to Have**
+ Requires advanced knowledge of job area combining breadth and
depth, typically obtained through advanced education combined with
+ May have practical knowledge of project management.
+ Typically, an individual contributor with responsibility in a
professional discipline or specialty.
+ Delivers and/or manages projects assigned and works with other
stakeholders to achieve desired results.
+ May act as a mentor to colleagues or may direct the work of
other lower level professionals.
+ The majority of time is spent delivering and overseeing the
projects from design to implementation - while adhering to
policies, using specialized knowledge and skills normally acquired
through advanced education.
+ Communicates with senior internal and external customers and
Exchange information of facts, statuses, ideas and issues to
achieve objective, and influence decision-making
Together, we can change healthcare worldwide. At Medtronic, we
push the limits of what technology, therapies and services can do
to help alleviate pain, restore health and extend life. We
challenge ourselves and each other to make tomorrow better than
yesterday. It is what makes this an exciting and rewarding place to
We want to accelerate and advance our ability to create
meaningful innovations - but we will only succeed with the right
people on our team. Lets work together to address universal
healthcare needs and improve patients lives. Help us shape the
Physical Job Requirements
The physical demands described within the Responsibilities
section of this job description are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. For Office Roles: While performing the duties of this
job, the employee is regularly required to be independently mobile.
The employee is also required to interact with a computer, and
communicate with peers and co-workers. Contact your manager or
local HR to understand the Work Conditions and Physical
requirements that may be specific to each role. (ADA-United States
It is the policy of Medtronic to provide equal employment
opportunity (EEO) to all persons regardless of age, color, national
origin, citizenship status, physical or mental disability, race,
religion, creed, gender, sex, sexual orientation, gender identity
and/or expression, genetic information, marital status, status with
regard to public assistance, veteran status, or any other
characteristic protected by federal, state or local law. In
addition, Medtronic will provide reasonable accommodations for
qualified individuals with disabilities.