Sr Consumer Affairs Specialist

Company: Medtronic
Location: Boulder
Posted on: May 3, 2021

Job Description:

Sr Consumer Affairs Specialist

Location:

Boulder, Colorado, United States

Requisition #:

210007GD

Post Date:

Mar 22, 2021

Bring your talents to an industry leader in medical technology and healthcare solutions were a market leader and growing every day. You can be proud to be part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

**Careers that Change Lives**

A Day in the Life

POSITION RESPONSIBILITIES MAY INCLUDE THE FOLLOWING AND OTHER DUTIES MAY BE ASSIGNED:

+ Monitors complaint activity and provides suggestions to appropriate company authorities to modify existing manufacturing or packaging process based upon pattern and related analyses.

+ Maintains unified product defect investigation operating procedures.

+ Provides technical expertise to optimize complaint processing systems.

+ Monitors and reports on Operating Unit complaint trends and related investigations

+ Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the companys complaint handling procedure.

**Must Have: Minimum Requirements**

+ Bachelors degree required

+ Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience

**Nice to Have**

+ Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience.

+ May have practical knowledge of project management.

+ Typically, an individual contributor with responsibility in a professional discipline or specialty.

+ Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results.

+ May act as a mentor to colleagues or may direct the work of other lower level professionals.

+ The majority of time is spent delivering and overseeing the projects from design to implementation - while adhering to policies, using specialized knowledge and skills normally acquired through advanced education.

+ Communicates with senior internal and external customers and vendors.

Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

Keywords: Medtronic, Boulder , Sr Consumer Affairs Specialist, Other , Boulder, Colorado