Summary: Supervises employees engaged in serving food in
fast-casual dining environment, and in maintaining cleanliness of
food service areas and equipment by performing the following
duties. Lark values first and foremost a genuine and friendly
attitude and a true desire to serve others. With the right attitude
and a work ethic and ability to learn new skills, we welcome
candidates from both inside and outside of the restaurant
Essential Duties and Responsibilities:
Trains and coaches workers in performance of duties.
Assigns and coordinates work of employees to promote efficiency
Supervises serving of meals.
Inspects kitchen and dining areas and kitchen utensils and
equipment to ensure sanitary standards are met.
Requisitions and inspects foodstuffs, supplies, and equipment to
maintain stock levels and ensure standards of quality are met.
Evaluates work performance of employees and communicates issues
with General Manager
Directs preparation of foods and beverages.
Directly supervises 10-30 employees including Line Cooks and
Cashiers. Carries out supervisory responsibilities in accordance
with the organization's policies and applicable laws.
Responsibilities include assisting the General Manager with
training employees; planning, assigning, and directing work;
communicating performance in consideration for rewarding or
disciplinarily action; communicates complaints and concerns.
Job Skills and Qualifications:
Hospitality Attitude and Aptitude - Demonstrate a positive
attitude and a genuine desire to take care of our guests to ensure
a high-quality experience; Consistently exhibit hospitality and
friendliness in your daily interactions with both guests and crew;
Demonstrate a capacity to learn and acquire new skills, whether you
have previous restaurant experience or not.
Problem Solving - Identifies and resolves problems in a timely
manner; Works well in group problem solving situations; Uses reason
even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses;
Pursues training and development opportunities; Strives to
continuously build knowledge and skills; Shares expertise with
Customer Service - Manages difficult or emotional customer
situations; Responds promptly to customer needs; Solicits customer
feedback to improve service; Responds to requests for service and
Conflict Resolution and Communication - Speaks clearly and
persuasively in positive or negative situations; Listens and gets
clarification; Responds well to questions.
Teamwork - Balances team and individual responsibilities;
Exhibits objectivity and openness to others' views; Contributes to
building a positive team spirit; Puts success of team above own
interests; Able to build morale and group commitments to goals and
objectives; Supports everyone's efforts to succeed.
Delegation - Delegates work assignments; Matches the
responsibility to the person; Sets expectations and monitors
Leading People - Takes responsibility for subordinates'
activities; Makes self available to staff; Continually works to
improve supervisory skills. Inspires and motivates others to
Cost Consciousness - Works within approved budget; Conserves
Organizational Support - Follows policies and procedures;
Completes administrative tasks correctly and on time; Supports
organization's goals and values.
Professionalism - Approaches others in a tactful manner; Reacts
well under pressure; Treats others with respect and consideration
regardless of their status or position; Accepts responsibility for
own actions; Follows through on commitments.
Dependability - Follows instructions, responds to management
direction; Takes responsibility for own actions; Keeps commitments;
Commits to long hours of work when necessary to reach goals. Is
consistently at work and on time; Ensures work responsibilities are
covered when absent.
Education and/or Experience:
High school diploma or general education degree (GED); Three to
nine months related experience; Or equivalent combination of
education and experience.
Physical Demands: Must be able to work numerous hours on feet.
Must be able to lift at least 50 lbs.
- Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.