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Shift Leader

Company: Larkburger
Location: Boulder
Posted on: May 3, 2021

Job Description:

Summary: Supervises employees engaged in serving food in fast-casual dining environment, and in maintaining cleanliness of food service areas and equipment by performing the following duties. Lark values first and foremost a genuine and friendly attitude and a true desire to serve others. With the right attitude and a work ethic and ability to learn new skills, we welcome candidates from both inside and outside of the restaurant industry.

Essential Duties and Responsibilities:

Trains and coaches workers in performance of duties.

Assigns and coordinates work of employees to promote efficiency of operations.

Supervises serving of meals.

Inspects kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are met.

Requisitions and inspects foodstuffs, supplies, and equipment to maintain stock levels and ensure standards of quality are met.

Evaluates work performance of employees and communicates issues with General Manager

Directs preparation of foods and beverages.

Supervisory Responsibilities:

Directly supervises 10-30 employees including Line Cooks and Cashiers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include assisting the General Manager with training employees; planning, assigning, and directing work; communicating performance in consideration for rewarding or disciplinarily action; communicates complaints and concerns.

Job Skills and Qualifications:

Hospitality Attitude and Aptitude - Demonstrate a positive attitude and a genuine desire to take care of our guests to ensure a high-quality experience; Consistently exhibit hospitality and friendliness in your daily interactions with both guests and crew; Demonstrate a capacity to learn and acquire new skills, whether you have previous restaurant experience or not.

Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

Conflict Resolution and Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Delegation - Delegates work assignments; Matches the responsibility to the person; Sets expectations and monitors delegated activities.

Leading People - Takes responsibility for subordinates' activities; Makes self available to staff; Continually works to improve supervisory skills. Inspires and motivates others to perform well.

Cost Consciousness - Works within approved budget; Conserves organizational resources.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Is consistently at work and on time; Ensures work responsibilities are covered when absent.

Education and/or Experience:

High school diploma or general education degree (GED); Three to nine months related experience; Or equivalent combination of education and experience.

Physical Demands: Must be able to work numerous hours on feet. Must be able to lift at least 50 lbs.

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: Larkburger, Boulder , Shift Leader, Other , Boulder, Colorado

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