Chief Operating Officer (COO)
Posted on: June 9, 2021
What You Will Do:
The Chief Operating Officer is responsible for the smooth and
efficient operations of company and provides leadership and
management oversight for the development of high quality and
cost-effective support services designed to meet the needs of
National Center for Atmospheric Research (NCAR) laboratories and
Has responsibility for leading the COMPANY Operations team in
integrating and implementing the COMPANY strategic plan. Develops,
tracks, and analyzes metrics used to assess progress towards
organizational goals. This will either be done directly, or through
delegation of responsibility to the appropriate COMPANY staff.
Works closely with other senior leaders and serves on the COMPANY
Management of Federally Funded Research and Development
- Primary point of contact for the National Science Foundation
(NSF) customer, responsible for the COMPANY Cooperative Agreement
and Cooperative Service Agreement negotiations and
- Directs COMPANY operations and services to provide the highest
quality services to support the needs of NCAR and COMPANY Community
- Responsible for overseeing the preparation of COMPANYs Annual
Management Report and other required reports to NSF.
- Provides advice on the strategic business case for new
opportunities and reviews major sponsored research proposals within
this context before they are submitted for review to potential
- At times acts for the COMPANY President in his absence.
Leadership of Operations Functions
- In collaboration with the COMPANY President, serves as a
primary leader in the areas of capital and operating budgets,
strategic plans, operating plans, budgets, service improvement,
performance measurement, and accountability.
- Creates critical operational measures and metrics in support of
program management, operational, financial and strategic goals;
reports on these on a quarterly and annual basis with a focus on
the operating plans of all COMPANY administrative/service units and
- Oversees all facilities maintenance, repair, operations, sales
and construction. Leads efforts to modernize facilities as
- Manages the following operations units Office of the Chief
Financial Officer (OCFO), Office of the Chief Information Officer
(OCIO), Office of the Chief Human Resources Officer (OCHRO), Office
of the Chief Operating Officer (OCOO), Facility Management, Risk
Management and associated staff.
- Evaluates operations service offerings for business
efficiencies, develops new offerings as needed and sunsets programs
that are no longer required or efficient. Leads and oversees change
management initiatives related to operations activities.
- Responsibility for Enterprise Risk Management (ERM) function in
consultation with the ERM Manager.
- Manages and facilitates the Operations Council.
- Responsible for the leadership and management of the COMPANY
Board of Trustees COMPANY Budget and Planning Committee.
- Responsibility for strategic financial performance of the
organization in consultation with Chief Financial Officer
- Co-leads with the Board of Trustees the Internal Audit
Leadership of Organizational Initiatives
- Responsible for reorganization, as appropriate, across the
operations areas of responsibilities, including cross-organization
- Responsibility for Human Resources performance in consultation
with the Chief Human Resources Officer (CHRO), Leads strategic
efforts to modernize the workforce environment.
- Responsibility for Information Technology, Cybersecurity, and
Network Engineering and Telecommunications Section (NETS) in
consultation with the Chief Information Officer (CIO). Leads
efforts to modernize technology and secure the IT environment.
- Leads special projects at the request of the COMPANY President
and the COMPANY Board of Trustees
Promotion of Organizational Excellence
- Works collaboratively with other members of the Senior
Leadership Team to establish and promote positive working and
interpersonal relationships with all employees, Board of Trustees,
sponsors, University members and stakeholders.
- Promotes an efficient service-oriented culture within the
organization by ensuring leadership develops methods and/or systems
for improving quality, accountability, and reducing costs.
- Models and promotes an inclusive and respectful workplace
culture that is supported by comprehensive and proactive policies
- Identifies opportunities and delegates responsibilities to
better enable staff to learn, grow and develop their
- Employs and promotes effective management practices to
continually improve organizational culture and performance.
What You Need:
Education and Years of Experience
- Masters Degree, preferably in business administration (MBA) or
equivalent masters degree and ten (10) years of comparable
operational management leadership experience, including at least
three years on an executive leadership team.
- Demonstrated leadership and complex organizational management
skills. An understanding of how to achieve results in a complex
- Prior experience taking initiatives to scale (piloting
something, then implementing on a broader scale).
- Knowledge of government funding environment and complex
non-profit requirements desirable, preference will be given to
candidates with experience working in a management organization
with NSF funding relationships.
- Prior experience in a management role at a Federally Funded
Research and Development Center highly desired.
Knowledge, Skills, and Abilities
- Broad knowledge of:fundamentals of business operations and the
functions of all support departments
- financial management and strategic planning
- emerging best practices in organizational operations and
benchmarking relating to innovations in process, technology, user
experience; as appropriate to COMPANY.
- strong orientation toward customer service, quality/process
improvement, and team building
- Advanced analytical skills in order to organize, plan, and
direct the work of operations leadership staff, and develop short-
and long-range plans and financial strategies, etc.
- Project management experience/certifications, total quality
management experience/certifications in business process excellence
- Ability to respect and bring together diverse perspectives and
needs and build high performance teams
- Excellent verbal and written communications skills which are
equally effective with large and small audiences, on a one-on-one
level and to a wide range of constituencies, including Board level
- Ability to handle confidential and sensitive matters with
Keywords: ExecuNet, Boulder , Chief Operating Officer (COO), Other , Boulder, Colorado
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