Rep, Teller

Company: FirstBank
Location: Boulder
Posted on: June 10, 2021

Job Description:

Founded in 1963, FirstBank maintains more than $20 billion in assets and operates over 110 branch locations across Colorado, Arizona and California. Its growth can be attributed to one simple philosophy: do right by customers, communities and employees, which is at the center of the company's "banking for good" mantra. FirstBank believes that a company is nothing without the people that comprise it, and prides itself in hiring and training a diverse and talented group. By joining the FirstBank team you will experience its great team culture with ample opportunity for growth. There's an opportunity for everyone with positions all across the company, from Teller and Call Center to Technology and Lending. Apply today to learn more and join the team!

A Brief Overview

Responsible for accurately and efficiently processing a wide range of consumer and commercial bank transactions. Provide customers with fast and friendly customer service, answer inquiries, and inform customers of products and services which may result in cross sold products.

What you will do

• Provide prompt, efficient, confidential, and accurate service in the processing of transactions.
• Handle all monetary transactions for customers (i.e., deposits, withdrawals, loan payments, check cashing, monetary instruments).
• Determines acceptability of negotiable items and customer identification.
• Maintain proficient knowledge of, and demonstrate ongoing compliance will all laws and regulations applicable to this position.
• Handle, count, and manage large amounts of cash and coin.
• Maintain cash drawer at a predetermined dollar level and requests additional cash as needed.
• Follow check-cashing guidelines and obtain approvals as necessary.
• Maintains proper security of all negotiable items.
• Evaluate customer needs and offer solutions which may come in the form of products or services.
• Complete necessary paperwork to process banking transactions.
• Type checks, money orders, and various other documents.
• Balance cash drawer and customer transactions.
• Review, balance, and correct any discrepancies in banking transactions.
• Recognize and understand different types of credit documents used to process customer transactions.
• Perform other duties and projects as assigned.
• Understand and comply with all provisions of the Safety in the Workplace policy.
• Hours can vary from 35-40/week.

Minimum Requirements

• Entry-level job with little or no prior relevant work experience in the function

Preferred Requirements

• Prior cash-handling experience
• Prior customer-service experience

Knowledge, Skills, and Abilities

• Interpersonal and customer-oriented skills
• Detail-oriented
• Decision-making capabilities
• Basic computer skills

Working Conditions and Physical Requirements

• Frequently remains stationary throughout a typical business day
• Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
• Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
• Occasionally positions self to access drawers and shelves of various heights
• Frequently reaches for and handles paperwork and files
• Constantly communicates with customers, coworkers, and management in-person and on the phone
• Must be able to exchange accurate information

Salary Range

Starting at $15.50 Per Hour

Statement of Benefits

FirstBank offers a suite of benefits that support our employees' professional, financial, physical, emotional and spiritual well-being. Benefits currently offered with our positions include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/AD&D

This Job may be eligible for the:

• Teller Balancing Incentive Plan
• New Accounts Cross-Sell Queue Incentive Plan

FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department

Keywords: FirstBank, Boulder , Rep, Teller, Other , Boulder, Colorado