Volunteer Project and Special Event Lead

Company: City of Boulder
Location: Boulder
Posted on: June 10, 2021

Job Description:

Description

The City of Boulder is a great place to live, work, grow and play.

With over 300 miles of dedicated bikeways and more than 150 miles of hiking trails, Boulder values active lifestyles and access to nature. Forty-five thousand acres of land provide open space for parks, a green belt around the city and a cap on urban growth. With world class restaurants and art and music venues, The City of Boulder values diverse culture.

Respect is one of our five City Values (including Customer Service, Collaboration, Integrity and Innovation) and we are committed to equity, diversity and inclusion. We celebrate and support our differences across all spectrums, including but not limited to ethnicity, gender, age, disability and sexuality. Through our focus on Racial Equity, our employee benefits, and the many programs resources we offer our staff, we continually strive to weave respect for one another into the fabric of our organization.

Add your voice and talents to the City of Boulder and help us grow in service excellence for an inspired future.

OVERVIEW OF ROLE

ThispositionhelpsBoulder Parks and Recreation by supporting theCommunityBuilding andOutreachteam. This position willprimarily workalongsideParkOperationsstaff to supportcommunity eventsand volunteer projects.The rolewillprovideexcellent customer service toboththepublicandevent/ projectorganizers.You will helpensure effective messaging and leadership ofCommunity Outreach work to fulfill the department vision, mission, and initiatives.Youwillhave theuniqueopportunity toplay arolein supportingourbrand-newArts in the Parkperformance seriesas well asnumerous volunteer projects inParks and Recreationmanagedlocations across thecity.Positionis for the duration of the summer / fall season.

ESSENTIAL JOBDUTIES AND RESPONSIBILITIES:

Coordinates and oversees volunteer groups to ensure a high-quality experience for participants and successful completion of designated task (40%).

* Serve as on-site lead for volunteer groups on day of project.

* Coordinates schedules, permitting and logistical needs for group projects.

* Coordinates and presents educational talks at projects. Ensures volunteers are trained in safe operation of all tools and equipment to be used on the project.

* Complete registration and provide context for project prior to work.

* Work alongside Parks and Recreation staff to ensure project quality, safety, and timeline standards are met throughout entire project or event.

* Determine timeframes, equipment, and materials necessary for projects.

* Inventory, maintain, and let staff know how if any tools and equipment need to be ordered to support groups.

* Maintain written records of work performed including hours worked, daily logs, database, materials costs using project report form.

* Responsible for picking up snacks/food, maintaining equipment and implementing safety trainings to groups.

* Assist in the development of toolkits, guidelines, and resource documents to be used by Parks and Recreation staff.

SupportParkOperationsand Community Outreach staffduringcommunityeventsincludingArts in The Parkperformanceseries(40%)

* Support performancegroups, includingoccasionalhelp withset-up and tear-downof city-ownedequipment including but not limited to tables, chairs, tents, temporary event fencing, waste receptacles, signage, and other supplies.

* Serve as an on-site support staff person in the coordination ofperformances.

* Anticipates operational needs and responds to requests and inquiries of performers andcontractedsuppliers as directed or appropriate.

* Provide excellent internal and external customer service duringperformances.

* Assist in the cleaning and maintenance of the Boulder Bandshell in relation toperformancesupport. Includes but not limited tobut not limited to trash/litter removal, graffiti/vandalism removal and repair, and other minor structure repairs.

Support specialeventpermitholders, to ensure safe and successful events incompliancewith event policies and park rules(10%)

* Monitor events during setup and tear down to ensure compliance with City of Boulder special event policies and park rules.

* Provide excellent internal and external customer service during permitted special events.

* Make situational decisions based on sound judgment during scheduled shifts.

* Serves as the onsiteliaisonfor event permit holders.

* Complete after-action event reports based on your monitoringand experience.

Help maintain park facilities and properties and perform horticulture maintenance tasks (10%)

* Assist in the cleaning and maintenance of parks including but not limited totrash/litter removal, graffiti/vandalism removal and repair, and other minor structure repairs.

* Maintains and renovates turf areas and general park areas.

* Performs trash and snow removal.

* Plans, plants, and removes annual flower beds and other plantings.

* Tills, fertilizes, mulches flower beds and other plantings, chip mulches trees, shrubs, and other plantings.

* Performs weed control in turf, flower beds and other plantings, shrub areas, and general park areas.

* Uses a variety of machinery, equipment, and tools to accomplish turf and horticulture tasks.

* Performs routine maintenance on related machinery, equipment, and tools.

* Operate a vehicle or equipment in a safe manner, including avoiding the use of a cell phone.

MINIMUMJOB REQUIREMENTS:

* Customer Service:Must be able to provide excellent guest service tovolunteers,event organizers,as well as to all visitors to Boulder's Parks and Recreation venues.

* Composure:Must be able to remain composed in emergency situations and make sound judgment decisions during emergency and non-emergency situations.Ability to deal tactfully and effectively with the public and co-workers in stressful situations.

* Leadership:Ability to communicate effectively and lead groups.Work with a diverse group of visitors and program participants.

* Flexibility:Must be able to work entire summer; hours are flexible and include weekends and eveningsbased on eventand volunteer projectschedules.Must be comfortablewitha constantly changing work environment.

* Conflict Resolution: Effective interpersonal skills, including conflict resolution skillstohelp resolvepublicquestionsandassist event organizersinensuring compliance with event permit conditions.

* Communication:Ability to speak/write/understand English.

* Have and maintain acceptable background information, including criminal conviction history.

* Ability and interest in working with your hands in our parks and garden locations.

* Avalid driver's license.

PREFERRED REQUIREMENTS:

* Experience working and/or coordinating community events.

* Experience with venue coordination and rental procedures.

* Ability to speak Spanish or other foreign language.

* Experience working with youth groups, special populations, and volunteers.

* Experience and education relating to natural resources or environmental stewardship.

* Experience withhorticulturalandturfmaintenance.

* Ability to speak Spanish or other foreign language.

WORKING CONDITIONS ANDREQUIREMENTS:

* Physical Effort: Ability to stand, walk and kneel in the performance of duties. Ability to lift35lbs.(over50lbs.on occasional basis)and carry tools, equipment, and supplies.

* Work Environment: Ability to perform tasks in an outdoor environment under a variety of weather conditions.

* Communication:Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively in person.

* Equipment:Machines and equipment usedinclude butare not limited to the following:motorized vehicles,hand tools, standard office equipment including personal computers, telephones,utility carts,canopy tents,barricade,andeventfencing.

WHAT YOU WILL LEARN ORACCOMPLISH:

The Boulder Parks and RecreationCommunity Outreach and EventsAssistant position offers a fast-paced outdoor environment to serve the communityby promoting community wellness inspired activation. You will work closely with many of the community's event producers, artists, and performing arts organizations.You will work closely with many city staff on exciting projects for the beautification and betterment of parks and public spaces. You will be able to work with other community members who share a passion for community engagement.

ACCOMMODATIONS: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

The City of Boulder provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

Keywords: City of Boulder, Boulder , Volunteer Project and Special Event Lead, Other , Boulder, Colorado