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Manager, Logistics Process Improvement

Company: HelloFresh
Location: Boulder
Posted on: June 12, 2021

Job Description:

Manager, Logistics Process Improvement

About HelloFresh

At HelloFresh, our mission is to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch, at home. With offices all over the world, we deliver delicious meals to millions of customers, worldwide. HelloFresh is one of the top three largest companies to come out of Europe over the past four years - we are now active in nine markets, and on three continents.

What we are looking for: An ambitious, bright, entrepreneurial, roll up your sleeves, and high-spirited individual to tackle tough challenges and provide infrastructure as our business continues to scale. As a Manager, Logistics Process Improvement you will join a new function that will be critical to scaling our supply chain at one of the fastest growing companies in the country.

About the Role

  • This role works at the intersection of business processes and technical systems. You will lead the definition of key business processes in logistics including planning, middle mile, and/or last mile.
  • You will define tools and technology that support these processes, lead build vs buy decisions, implement the solutions, and serve as the process owner/subject matter expert.
  • Engage with external software providers to understand their solutions and how they could accelerate our business or operations.
  • As the process owner, you ensure our processes and systems scale to support the future growth of the business. Your deep knowledge of both business processes and technology allow you to quickly roll out new customer-facing features and be a go-to problem solver.
  • You will partner with business stakeholders, Product, and Engineering to define processes, build requirements, and roll out solutions against aggressive timelines. You will be engaging, creative, empathetic to challenges, and strong-willed to drive change in a cross-functional group
  • You lead on-going process improvement initiatives within these key process areas, including building metrics to measure the processes.
  • Work directly with our transportation team to lead and reinforce operational process improvement projects.
  • Manage, monitor, and provide support to escalations to reduce potential risk in a proactive manner.
  • Ensure appropriate process controls and documentation align with total transportation excellence expectations
  • Capture, manage and maintain the data integrity within new platforms

At a minimum, you have ...

  • Bachelor's Degree preferably in Supply Chain, Engineering, Computer Science or similar
  • 5+ years of related experience in a hands-on, analytical environment.
  • 5+ years of project management experience, including defining deliverables against ambiguous goals
  • Familiarity with operations and supply chain management concepts - forecasting, planning, optimization, logistics.
  • Background in process definition, documentation, and improvement
  • Achieved results through building relationships on their own team and cross-functionally
  • A drive for excellence that includes an eagerness to dive deep, continue learning, and get to the bottom of any problem
  • Experience in turning analysis into action using tools such as Excel or Tableau
  • Customer service obsession, with willingness to do whatever it takes to satisfy customer needs
  • Excellent written and verbal communication skills. Ability to simplify complex topics for broad audiences.

Starting Date: Immediate

Our team is diverse, high-performing and international, helping us to create a truly inspiring work environment in which you will thrive!

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.

Salary range: $100,000 - $110,000

Position is eligible to participate, contingent on Supervisory Board Approval, in HelloFresh's equity program

Keywords: HelloFresh, Boulder , Manager, Logistics Process Improvement, Other , Boulder, Colorado

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