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Support Specialist

Company: Michaels
Location: Boulder
Posted on: November 16, 2021

Job Description:

Store - DEN-BOULDER, CO We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Complete office work to include cash reconciliation and time edits. Support in providing a well merchandised and in-stock store for the customer to shop. Complete merchandise operations to include RTVs, Price Changes and NOHs. Delivering friendly customer service.Major Activities

  • Adhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
  • Conduct cash reconciliation and bank deposits and time edits
  • Complete inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities
  • Complete merchandising processes to include Negative On Hand (NOH) review and price changes
  • Maintain brand visual standards and signage standards
  • Assist with on-boarding of new Team Members
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Support shrink and safety programs
  • Support Sunday (Friday in CAN) Ad set process and ensure signs are maintained and visible to customer; sign Daily Deals
  • Assist with Omni channel processes
  • Support freight flow processes; perform Store In Stock Optimization (SISO) duties
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
  • Operate cash register and line busting as assigned
  • Acknowledge customers, help locate product and provide solutions
  • Support an accurate inventory to drive sales and reduce shrink
  • Other duties as assigned Minimum Education
    • Must be at least 18 years of age Minimum Type of experience the job requires
      • Basic computer skills Preferred Type of experience the job requires
        • Retail and cash handling experience is preferredApplicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.

Keywords: Michaels, Boulder , Support Specialist, Other , Boulder, Colorado

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