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Care Coordinator - Per Diem - Boulder, CO - $5k Sign-on Bonus

Company: UnitedHealth Group
Location: Boulder
Posted on: January 15, 2022

Job Description:

The -Care Coordinator - Per Diem -will be part of a team that supports a deep strategic partnership between OptumInsight and Boulder Community Health, a nationally recognized, independent and community-focused health system that serves Boulder County, Colorado, and beyond. Boulder Community Health has a powerful vision - "partnering to create and care for the healthiest community in America" and Optum is proud to be one of the partners helping to advance that vision.What we do: Optum provides managed services across a broad set of functions for Boulder Community Health - including case management, ambulatory care management, revenue cycle management, patient access (scheduling and registration), analytics, project management, and strategic transformation initiatives. Our aim is to enable Boulder Community Health to retain its independence as a community-focused health care provider, while providing access to the support and scale of Optum's people, processes, and technology. Come join us!Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)As a clinical employee that serves the needs of young, middle, and older adults in BHS the position of Care Coordinator is responsible for assisting in the development and implementation of case management in Behavioral Health Services. The position requires the ability to promote the coordination, collaboration, and continuity of care from admission through discharge and post-discharge. The position necessitates leadership skills with the ability to direct and evaluate all aspects of patient care, and to assure that care is delivered a timely, effective, and efficient manner. The position interacts with payors to determine the appropriate length of stay, care interventions and discharge plan, utilizing the resources available within the patient's care network. The position requires an ongoing knowledge of managed care and how best to deal with payors. Excellent organizational skills, the ability to consistently multitask and communicating well with others are critical aspects of this position. The ability to interact, educate and develop a therapeutic alliance with families of patients is essential. -Primary Responsibilities:Professional Behavior

  • Conduct all patient-care activities with respect for patient's privacy and right to confidentiality and autonomy
  • Use discretion in relaying administrative concerns, decisions, or discussion with other staffAdmission Process
    • Assist in admission and orientation of patients
    • Review initial assessment(s) and assist in completion
    • Conduct patient assessment evaluation and communication to the attending M.D. and treatment teamTreatment Planning
      • Provide leadership in completion of the Master Treatment Plan and ongoing treatment goals
      • Develop, coordinate and complete discharge planning
      • Facilitate patient access to needed resources and aid in the development of alternatives as necessary to meet identified needs
      • Maintain collateral contacts with family or support systems, outside agencies and professionals as necessary
      • Attend and participate in team clinical supervision, team meeting and treatment planningChart reviewReview patient charts to:
        • Update treatment plans
        • Assure services are consistent with JCAHO, ADAD and 27-10 Regulations
        • Follow BHS Standards and Guidelines
        • Review chart for drug screen resultsCase Management
          • Meet with patients during each scheduled treatment day to assess and evaluate status and discuss measurable treatment goals
          • Actively involve the patient, family and support system in planning and implementation of care
          • Maintain communication with patient's referring therapist, psychiatrist and/or primary care physician
          • Discuss Advanced Directives with patient as appropriate
          • Assist in managing the patient milieu
          • Participate in program QA/SQI as assigned by Program Manager
          • Reports all symptoms related by the patient or observed to the patient's psychiatrist.
          • Thoroughly, effectively, and accurately documents all patient clinical information in the medical record
          • Develops, maintains, and terminates therapeutic relationships with patients/families/significant others while maintaining appropriate boundaries
          • Function as an advocate for the patient and/or family/significant others as appropriate to the role
          • Set effective limits as appropriate with program philosophy and treatment plan
          • Communicates the discharge plan to the patient, the patient's support system and the appropriate outpatient providers
          • Notify outside agencies as mandated by law, i.e., Adult Protection, Child Protection etc.Discharge
            • Facilitate discharge planning immediately by working with the patient's family, significant supporters, outside providers and community resources
            • Evaluate the need for post hospital services and determine the appropriate discharge plan for all cases
            • Educate the patient/family as to the options/choices for the patient upon discharge
            • Communicate the recommendations of the treatment team
            • Complete preauthorization for post-discharge care when needed
            • Collaborate with all providers regarding the discharge plan, i.e. Turning Point, Recovery Program, outside therapists, outside psychiatrists, Wardenburg Clinic, the PCP etc.
            • Whenever possible obtain specific appointments with all providers following up with the patient after dischargeHospital Required
              • Employees are expected to comply with all regulatory requirements, including Joint Commission Standards
              • Familiar with organization, department, and job specific, fire, safety, and disaster policies
              • Must adhere to Standard Precautions which include:
                • The use of protective barriers as appropriate:
                  • gloves - - - -
                  • masks
                  • gowns
                  • pocket masks
                  • safety glasses
                  • Handling and disposing of infectious waste appropriately
                  • Hand washing as appropriate
                  • Performs other duties as assigned
                  • Maintain other licenses as necessary
                  • Participate in Quality Improvement as assigned by Program Manager
                  • All employees are expected to remain flexible to meet the needs of the hospital, which may include floating to other departments to assist as the patient needs fluctuateYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
                    • Must be licensed or eligible for licensure.
                    • Master's Degree in Social Work, Family Therapy, Counseling, Psychology or Psychiatric Nursing or related field is required for non-licensed Therapists.
                    • Colorado LPC or LCSW Licensure required
                    • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliancePreferred Qualifications:
                      • 2+ -years of psychiatric patient care coordination experience strongly preferred.
                      • LCSW preferred, for Licensed Care Coordinator position
                      • CAC II or III; experience in a Chemical Dependency Treatment setting, preferred
                      • LPC Candidate or Licensed Addictions Counselor required within 3 months of hire for non-licensed Care Coordinators.UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)Colorado Residents Only: The hourly range for Colorado residents is $25.63 to $45.72. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, - UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Job keywords: Care Coordinator, Per Diem, Colorado LPC, LCSW Licensure, Master's Degree, Boulder, CO, Colorado

Keywords: UnitedHealth Group, Boulder , Care Coordinator - Per Diem - Boulder, CO - $5k Sign-on Bonus, Other , Boulder, Colorado

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