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Restaurant Supervisor - Marriott - Boulder (Boulder, CO)

Company: Marriott - Boulder
Location: Boulder
Posted on: January 16, 2022

Job Description:

Restaurant Supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES:


-Performs shift opening and closing duties in accordance with manager's checklist.
-Initiates guest interaction through seeking and soliciting feedback from guests, implementing service recovery tools when necessary.
-Properly executes revenue and check control procedures on shift.
-Assists manager to select, train and deliver on-going performance feedback and development to ensure brand standards and guest satisfaction goals are met and exceeded.
-Utilizes all tools for running shift, (e.g., schedules, floor plans, reservations, checks, daily server checklist).
-Conducts daily pre-shift meeting with staff to communicate specials, hotel occupancy, guest satisfaction scores, reservations and staff or service concerns.
-Promptly resolves issues such as call outs, last minute bookings, food & beverage inventory, delayed ticket times or any other daily concerns that may arise.
-Monitors floor volume and assist with seating, serving and kitchen communication as needed to ensure adequate coverage and guest satisfaction.
-Maintains a safe and sanitary work environment for all associates and guests.
-Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
-Maintains high standards of personal appearance, hygiene and grooming, which include compliance with the dress code.
-Performs any other duties as requested by manager.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Keywords: Marriott - Boulder, Boulder , Restaurant Supervisor - Marriott - Boulder (Boulder, CO), Other , Boulder, Colorado

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