Restaurant Supervisor - Marriott - Boulder (Boulder, CO)
Company: Marriott - Boulder
Posted on: January 16, 2022
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Performs shift opening and closing duties in accordance with
-Initiates guest interaction through seeking and soliciting
feedback from guests, implementing service recovery tools when
-Properly executes revenue and check control procedures on
-Assists manager to select, train and deliver on-going performance
feedback and development to ensure brand standards and guest
satisfaction goals are met and exceeded.
-Utilizes all tools for running shift, (e.g., schedules, floor
plans, reservations, checks, daily server checklist).
-Conducts daily pre-shift meeting with staff to communicate
specials, hotel occupancy, guest satisfaction scores, reservations
and staff or service concerns.
-Promptly resolves issues such as call outs, last minute bookings,
food & beverage inventory, delayed ticket times or any other daily
concerns that may arise.
-Monitors floor volume and assist with seating, serving and kitchen
communication as needed to ensure adequate coverage and guest
-Maintains a safe and sanitary work environment for all associates
-Maintains regular attendance, is consistently on time, and
observes prescribed work, break and meal periods in compliance with
-Maintains high standards of personal appearance, hygiene and
grooming, which include compliance with the dress code.
-Performs any other duties as requested by manager.
Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential duties.
Keywords: Marriott - Boulder, Boulder , Restaurant Supervisor - Marriott - Boulder (Boulder, CO), Other , Boulder, Colorado
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