Company: IHS Markit
Posted on: May 7, 2022
IHS Markit Data Delivery is based on a robust, state-of-the-art
software as a service platform powering any type of application
requiring market data and related information. Meeting the most
stringent performance standards in throughput, speed and
reliability, the platform supports multiple high-availability
applications for professionals in financial and corporate
institutions around the globe. The Data Delivery group in IHS
Markit focuses on providing customers with world class service and
operational excellence. The initiative focuses on leveraging IHS
Markit's highly regarded expertise in the financial markets to
develop innovative solutions to service customer needs. This unit
is expected to continue expand its responsibilities and value
creation for the firm in the future. Position Summary IHS Markit is
seeking an experienced programming professional to provide
extensive technology and data integration consultancy to the API
customers globally. This hands-on role will require providing
technical guidance, help and advice to a large and increasing
number of Data Delivery customers. The candidate will be
responsible for supporting various customer applications and
technologies. The candidate should be comfortable working in
multi-system environments and able to provide samples across
different development platforms. The candidate will need to be
capable to work with different business groups across multiple
locations and possess exceptional communication and interpersonal
skills. The required candidate must be enthusiastic, proactive and
demonstrate a good understanding of development methodologies. The
role also requires experience in gathering requirements and
delivering samples, FAQs, and providing technical guidance and
support. The position requires strong knowledge of Java / C#, HTML,
would be a considerable advantage. Duties & Accountabilities
- Provide knowledgeable, prompt and courteous support to API
users via email and/or phone
- On-board new API customers to the Data Delivery platform
- Develop and maintain thorough and accurate samples and
documentation for specific API requests as well as generic API
- Assist Product and Sales for new customer deals
- On-board new data sets on the Producer API service
- Configure API services according to business requirements
Education & Experience
- University graduate or equivalent in a computing degree.
- 3+ years programmer / developer experience in Java / C# /
- Excellent understanding of software systems and development of
- Experience working in a technical support role.
- Knowledge and experience of financial markets
- Able to promptly answer support related email, phone calls and
other electronic communications.
- Self motivated, detail-oriented and organized.
- Experienced with network and software issues.
- Ability to communicate clearly and concisely on all levels
(team, management and customers).
- Strong inter-personal and communication skills, team player,
ability to work in a global team.
- Ability to work with both technical and not-technical teams.
What We Offer
- Competitive base salary, bonus plans and equity.
- A comprehensive, benefits package that includes medical,
dental, vision and life insurance plans, paid time off, a generous
401k match with no vesting period, parental leave and 3
volunteering days each year. For more information on benefits,
please access the benefits page on our careers site:
- For work locations in the state of Colorado, the anticipated
minimum base salary for this role would be $60,902. Compensation
will be determined by the education, experience, knowledge, and
abilities of the applicant. Inclusion and diversity are critical to
the success of IHS Markit, and we actively encourage applications
from people of all backgrounds. We are committed to providing equal
employment opportunity without regard to race, color, religion,
sex, sexual orientation, gender identity, age, national origin,
disability, status as a protected veteran, or any other protected
category. For more information on the many ways in which we
enthusiastically support inclusion and diversity efforts for both
candidates and employees, please access our Inclusion & Diversity
Statement here . We are proud to provide reasonable accommodations
to applicants with disabilities. If you are interested in applying
for employment with IHS Markit and need special assistance or an
accommodation to use our website or to apply for a position, please
contact or call +1 212 849 0399. Determination on requests for
reasonable accommodation are considered on a case-by-case basis.
This contact information (email and phone) is intended for
application assistance and accommodation requests only. We are
unable to accept resumes or provide information about application
status through the phone number or email address above. Resumes are
only accepted through the online application process, and only
qualified candidates will receive consideration and follow-up. IHS
Markit maintains a substance-free workplace; employees may be asked
to submit to a drug test (where permitted by law). In addition, as
a federal contractor in the United States, the company participates
in the E-Verify Program to confirm eligibility to work. For
information please click on the following links: IHS Markit
Business Code of Conduct Right to Work EEO is the Law EEO is the
Law Supplement Pay Transparency Current Colleagues If you are
currently employed by IHS Markit, please apply internally via the
Workday internal careers site.
Keywords: IHS Markit, Boulder , Application Support, Other , Boulder, Colorado
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