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Bilingual Reservationist

Company: Via Mobility Services
Location: Boulder
Posted on: August 2, 2022

Job Description:

Is customer service and multi-tasking part of your skill set?
Ready to make an impact on your community and leave work feeling like you made a difference?
Looking for a position in a company that feels like family?
Do you enjoy working autonomously yet still being a part of a strong team?
Ready to put your patience and adaptability to work?
Did you answer yes to any of these questions? If so, then Via Mobility may be the place for you.
Being a Bilingual Reservationist has its Advantages
You will work with other dedicated professionals who share your passion for helping individuals in need. We offer:

A fun and supportive environment
A role where you can interact and make a difference in a life
Opportunities for growth within the organization
The ability to bring your dog to work with you!
Employee Discounts including Verizon Wireless, Boulder Rec Center and more

The Reservationist performs a variety of customer service duties, including data entry, answering phones, receiving, and communicating information and performing other technical and administrative functions, as required. The primary goal of this role is to provide information in a timely and efficient manner.
Starting pay for the role is $19.50 per hour (must be bilingual- English/Spanish).
Schedule: Monday-Friday; 8 am-4:30 pm
Qualifications for the Reservationist / Dispatcher:

High School Diploma or GED
Bilingual (English/Spanish) required
Positive customer relations skills, including good decision-making and problem-solving skills
Ability to communicate effectively, both orally and in writing
Ability to establish and maintain positive and effective working relationships with employees and the general public
Knowledge of or ability to learn the Denver Metro area and other transportation providers as potential referrals
Knowledge of occupational hazards and safety practices and procedures
Ability to work independently
Ability to sit at a desk for long periods of time
Full range of sense of hearing
Full range of speech, including audibility, annunciation and projection
Use of hands (manual dexterity) for office and communications equipment controls and paperwork
Ability to multi-task
Competent computer skills
Must be able to provide proof of COVID-19 Vaccination status to Safety Department on first day of employment. All employees are encouraged to test weekly for COVID-19. An onsite testing option will be available.

Keywords: telecommunicator, receptionist, scheduling, reservation manager, administrative, transportation
Competitive Benefits for the Reservationist / Dispatcher

Paid Training! Paid Time-Off!
Guaranteed wage increases every year!
Medical, Dental, Vision, Flexible Spending Account
Employer paid Life Insurance
403b Retirement Plan
Employee Assistance Program
Access to Pet Insurance discounts
Special employee only discounts
Credit Union Memberships
Public Service Loan Forgiveness (PSLF) Program
Stability and longevity with a growing, sustainable, and innovative company

Learn more about why we are a great place to work:

About Via Mobility
We are a vibrant, accomplished nonprofit with a culture built on four key values - teamwork, honesty, integrity and a passion for helping others.
Via team members have a common goal: to provide our clients with mobility and transportation options that enhance a quality of life, self-sufficiency, and access to the community. Since 1979, Via has helped tens of thousands of seniors and people with disabilities live more independent lives. We also serve our community through volunteer driver training programs, disability awareness education and advocacy, human service collaborations and partnerships, community transit offerings and contracting capabilities.
Via Mobility Services is an Equal Employment Opportunity Employer (EEO)PI187264428

Keywords: Via Mobility Services, Boulder , Bilingual Reservationist, Other , Boulder, Colorado

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