Company: City of Boulder
Posted on: August 3, 2022
The City of Boulder requires all employees to be vaccinated for
The City of Boulder is a great place to live, work, grow and
With over 300 miles of dedicated bikeways and more than 150 miles
of hiking trails, Boulder values active lifestyles and access to
nature.Forty-sixthousand acres ofprotectedland provide open space
forpassive recreation, natural environments, anda green belt around
the city.With world class restaurants and art and music venues, The
City of Boulder values diverse culture.
Respect is one of our fiveCity Values (including Customer Service,
Collaboration, Integrityand Innovation)and we are committed to
equity, diversity and inclusion. We celebrate and support our
differences across all spectrums, including but not limited to
ethnicity, gender, age,disabilityand sexuality. Through our focus
onRacial Equity, ouremployee benefits, and the many programs
resources we offer our staff, we continually strive to weave
respect for one another into the fabric of our organization.
Add your voice and talents to the City of Boulder and help us grow
in service excellence for an inspiredfuture.
OVERALL JOB OBJECTIVE:
Under general supervision of the Facility Operations Coordinator,
delivers exceptional customer service to patrons and provides care
to the children participating in the drop-in child care program.
Provides daily oversite of the drop-in child care program and
staff. Assists with child care operations and performs related
duties as required.
The hiring range for this position starts at $15.75 - $18.50 /hour
depending on qualifications and experience.
DUTIES AND RESPONSIBILITIES:
1. Provides excellent customer service to the parents and children
using the child care program. This includes the following:
* Interacts with the Department of Parks and Recreation child care
customers by greeting patrons, answering phones, providing
information about services and programs, checking children in and
out of the room, and providing general care to children aged 6
months to 8 years old
* Communicates effectively with facility patrons in person and over
the phone to market and promote the child care program, which may
include giving tours and preparing flyers.
2. Responsible for safety measures and procedures, and equipment
maintenance. This includes, but is not limited to the
* Provides input to supervisor and/or department for development of
* Ensures seasonal staff and children follow all safety measures,
this includes enforcing safety policy and procedures, taking proper
care of equipment and maintenance of equipment/materials.
* Anticipates unsafe circumstances and acts accordingly to prevent
accidents. Responsible for the safety of self, others, materials,
and room environment.
* Assists supervisor in coordinating with Facility Asset Management
(FAM) staff regarding the replacement, refurbishment and renovation
of the child care area and on-going maintenance and repair
* Completes accident and incident reports and submits to the
supervisor regarding accidents/incidents reported by seasonal
3. Serves as a lead worker. This includes, but is not limited to
* Takes lead to oversee day-to-day activities of seasonal child
* Ensures that excellent customer service is provided to the
children and parents/caregivers served.
* Resolves customer concerns, incidents, and issues as they
* Provides on-going child care education and best practices to
* Remains current in the knowledge of child care trends, training
and equipment and provides recommendations to the supervisor to
assist in ensuring program follows current guidelines and best
* Assists in child care staff training of safe teaching methods and
department policies and procedures
* Assists in establishing the child care program's policies,
procedures, and program hours.
4. Performs a variety of administrative functions such as filing,
making and maintaining signs, maintaining the Voice Mail menu
system, updating information boards and flyers, maintaining
brochure racks and providing support for various center
* Performs related duties as required to meet the needs of the
* Takes proper safety precautions to prevent accidents. Responsible
for the safety of self, others, materials, and equipment. Uses all
required safety equipment and follows all safety regulations,
policies and procedures. Reports all accidents and damage to city
* Responsible for knowing and complying with all city and
department policies; participating in professional trainings and
development; and adhering to attendance and workplace attire
policies. Generally, duties and responsibilities are listed from
most to least critical or time consuming.
The City of Boulder is committed to hiring employees who provide
excellent customer service. Our employees act with a high level of
integrity, and take responsibility for their words and actions.
City of Boulder employees strive to respect and appreciate each
individual's differences, and to work effectively with all people
and their diverse backgrounds.
We support candid and honest interactions, which respect other
points of view, and are sensitive to communication differences. We
achieve organizational goals through inclusive problem solving,
planning, and decision-making. Community partnerships are included
in this effort.
(1) TITLE OF IMMEDIATE SUPERVISOR: Facility Operations
(2) TITLE(S) OF POSITION(S) OVER WHICH THIS POSITION HAS DIRECT
REQUIRED MINIMUM QUALIFICATIONS:
High School diploma or equivalent, with a minimum of three years of
experience working in a child care environment or any equivalent
combination of education and experience. Interest, desire, ability
and commitment to provide excellent customer service in person and
over the telephone. Demonstrated excellent interpersonal skills
including the ability to establish and maintain effective working
relationships with diverse people in an organizational context.
Ability to deal tactfully and effectively with the public.
Demonstrated organizational skills including attention to detail.
Effective verbal and written skills. Ability to give instructions
and to monitor the work of employees. Physical ability to
participate in play activities. Upper body strength to lift
children and carry supplies and equipment. Ability to ensure all
practical safety measures are observed for children age six months
through five years. Able to be energetic and sensitive to the needs
of the children and parents we serve. Good math skills. Have and
maintain acceptable background information including CBI criminal
history credit history and motor vehicle record. Valid Colorado
DESIRED QUALIFICATIONS - In addition to the required minimum
College degree or course work in early childhood education or a
related field. Experience working with children age six months
through five years in a public recreation facility. Excellent
customer service skills. Previous lead worker experience.
Experience with Microsoft Office. Bilingual in English and Spanish
(Conversational level in Spanish).
WORKING CONDITIONS - Required Physical and Mental Effort, and
Environmental Conditions: In addition to the information listed
Physical and Mental Effort: Sufficient clarity of speech and
hearing or other communication capabilities that permits the
employee to communicate effectively on the telephone and in person.
Sufficient vision or other powers of observation that permits the
employee to review, evaluate and prepare a variety of written
documents and materials. Sufficient manual dexterity that permits
the employee to operate computer equipment and other office
equipment. Sufficient personal mobility and physical reflexes,
which permits the employee to work in a child care setting and
participate in play activities. Upper body strength to lift
children and carry supplies and equipment. Work may include
extended periods of time viewing a computer video monitor and/ or
operating a keyboard or participating in play activities. Ability
to work under stress from demanding deadlines, public contact, and
changing priorities and conditions.
Work Environment: Works primarily in a clean, comfortable
environment. Works in a setting subject to continuous interruptions
and background noises.
Machines and equipment used include, but are not limited to the
following:Frequently uses standard office equipment including
personal computers, telephones, calculators and copy/fax
Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential functions of
The City of Boulder provides equal employment opportunities to all
employees and applicants for employment without regard to race,
color, religion, national origin, sex, sexual orientation, gender
identity, national origin, disability, genetic information, age, or
any other status protected under federal, state, and/or local
Keywords: City of Boulder, Boulder , Childcare Lead, Other , Boulder, Colorado
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