Community Assistant - Student Living
Company: Greystar
Location: Boulder
Posted on: August 5, 2022
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Job Description:
The Community Assistant (CA) works with and supports the team of
property management professionals in achieving occupancy and
retention goals by performing administrative tasks related to
leasing, marketing, and customer service at the community.JOB
DESCRIPTION1. Performs administrative tasks for the leasing office
including but not limited to: copying documents, filing resident
files, preparing notices, handling resident calls, and organizing
rent payments and other collateral materials.2. Assists with sales
and leasing activities to achieve the property's revenue and
occupancy goals by conducting virtual tours, responding to online
inquiries, greeting and qualifying prospects, conducting property
tours, and showing apartments.3. Assists with the lease preparation
process by generating all required lease paperwork and organizing
resident lease files.4. Assists with move in and move out process
for residents; commits to working move-in and move-outs with the
understanding that these events, along with "turn", are mandatory
work dates. Any time off during these dates will be considered an
exception and must be requested and approved in writing by the
Community Manager well in advance.5. Answers incoming calls and
sets appointments for prospects to tour the property.6. Performs
on-campus marketing outreach to generate Community awareness and
qualified traffic.7. Assists with coordinating resident functions,
including parties, birthday cards, unit visits, and other programs
to achieve resident satisfaction goals.8. Schedules and conducts
resident visits as directed and distributes notices such as flyers,
newsletters, resident surveys, and late notices.9. Acts as an
after-hours liaison between residents and property management.
Works mandatory on-call schedule, for which the CA will be paid a
specified minimum number of hours plus any actual hours which
exceed the standard minimum hours. Responds to after-hours
emergencies within a required period of time. At least one on-call
shift per week is expected; however, the schedule is determined at
the site level.10. Responds quickly and courteously to resident
concerns and questions and takes prompt action to solve problems
and/or document and convey resident or other requests to the
appropriate individual(s).11. Must be available to work a minimum
of 10 hours per week.12. Must be enrolled at a local university and
be in good academic standing.13. Lives onsite unless an exception
has been granted by a Director of Operations or Senior Director of
Operations.14. Other duties as assigned.Typical base compensation
rate depending on experience, except where mandated otherwise:12
USD - 15 USDDepending on the position offered, regular full-time
and part-time team members may be eligible to participate in a
bonus program in addition to their base salary. Once eligible, team
members may participate in the 401k plan. Regular, full-time team
members are also offered a range of medical, financial, and/or
other benefits from which to choose. Greystar will consider for
employment qualified applicants with arrest and conviction
records.
Keywords: Greystar, Boulder , Community Assistant - Student Living, Other , Boulder, Colorado
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