Operations Specialist

Company: Via Mobility Services
Location: Boulder
Posted on: August 7, 2022

Job Description:

Looking for a role where you can provide ongoing coaching?
Is customer service one of your strengths?
Looking for a role that offers a lot of variety and not one day is the exact same?
Ready to make an impact on your community & leave work feeling like you made a difference?
Did you answer yes to any of these questions? If so, then Via Mobility Services may be the place for you.
Being an Operations Specialist has its Advantages:
You will work with other dedicated professionals who share your passion for helping individuals in need. We offer:

A fun and supportive environment providing curb to curb services
A role where you can interact and make a difference in a life
Full or part time opportunities
Paid training and growth opportunities
Employee Discounts including Boulder Rec Center, YMCA and more!

The Operations Specialist ensures smooth operations in the field, provides ongoing coaching and problem solving with the flex ride drivers, and is accessible for emergency back-up and accident response. The Operations Specialist is responsible for emptying cash boxes, conducting field inspections and ride-along on a regular basis. This role will also complete investigations into passenger complaints and accidents and complete the needed accident reports. The Operations Specialist will also provide information to the public regarding transit operations and must understand and possess the ability to operation all Flex Ride routes and functions and serve as a backup driver as needed.
The starting pay range is $22.00-$26.64/hour.
This is a full time opportunity. The schedule is Monday-Thursday from 12:30 - 10:30 pm (may include variations for shift coverage)
Qualifications for Operations Specialist:

Minimum of 21 years of age
High School Diploma/GED
Possess a valid Driver's License in good standing
Previous supervisory experience strongly preferred
Strong interpersonal skills
Knowledge of occupational hazards and safety practices and procedures
Must pass physical, random drug testing, and ongoing Motor Vehicle Records checks

keywords: Transit, field operations specialist, operations specialist, transportation, supervisor, transportation supervisor, shuttle services specialist, flex-ride
Competitive Benefits:

Paid Training! Paid Time-Off!
Guaranteed wage increases every year!
Medical, Dental, Vision, Flexible Spending Account
Employer paid Life Insurance
403b Retirement Plan
Employee Assistance Program
Access to Pet Insurance discounts
Special employee only discounts
Credit Union Memberships
Public Service Loan Forgiveness (PSLF) Program
Stability and longevity with a growing, sustainable, and innovative company

Learn more about why we are a great place to work:
https://viacolorado.org/work-with-us/careers/employee-benefits/
About Via Mobility:
We are a vibrant, accomplished nonprofit with a culture built on four key values - teamwork, honesty, integrity and a passion for helping others.
Via team members have a common goal: to provide our clients with mobility and transportation options that enhance a quality of life, self-sufficiency, and access to the community. Since 1979, Via has helped tens of thousands of seniors and people with disabilities live more independent lives. We also serve our community through volunteer driver training programs, disability awareness education and advocacy, human service collaborations and partnerships, community transit offerings and contracting capabilities.
Via is an Equal Employment Opportunity Employer (EEO)PI187967914

Keywords: Via Mobility Services, Boulder , Operations Specialist, Other , Boulder, Colorado