Client Experience Representative
Company: Colorado Animal Specialty and Emergency
Posted on: September 16, 2022
Are you interested in working in a fun and fast-paced specialty
and emergency vet hospital? Colorado Animal Specialty and Emergency
(CASE), is a fast-growing, 24/7 37,000 sq. ft. veterinary hospital
in Boulder, Colorado that is looking to add members to our team!We
are looking for Client Experience Representatives to work full or
part time within our veterinary hospital. Come work at a hospital
where you can gain experience, have fun, and make a
difference!GENERAL PURPOSE: Provide high quality customer service
that meets or exceeds the expectations of our clients. Support the
doctors and support staff. Look for ways to continually improve the
delivery of services to our clients to ensure that clients are
treated with respect and compassion.ESSENTIAL JOB FUNCTIONS: Manage
the front desk by greeting clients, checking patients in/out,
scheduling rechecks and signing visitors and vendors in. Oversee
the clinic flow. Manage and assist client in the paperwork process.
Discuss payment choices with clients. Process Daily
EstimateQUALIFICATIONS: High School Diploma or equivalent required.
At least 1 year working within a customer service environment
required. Must be computer literate; basic computer skills with
ability to navigate new software. Excellent communication skills.
Ability to multi-task. Ability to work well within a team
environment.PHYSICAL DEMANDS: The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions.JOB DESCRIPTION
REVIEW: The intent of this position description is to provide a
representative summary of the major duties and responsibilities
performed by incumbents of the position. Incumbents may be required
to perform other job-related tasks other than those specifically
presented in this description.Work Location:* One locationWork
Remotely* NoJob Type: Full-timePay: $18.00 - $21.00 per
hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee
assistance program* Employee discount* Health insurance* Paid time
off* Vision insuranceSchedule:* Evening shift* Weekend
availabilityWork Location: One location
Keywords: Colorado Animal Specialty and Emergency, Boulder , Client Experience Representative, Other , Boulder, Colorado
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