Client Experience Representative

Company: Colorado Animal Specialty and Emergency
Location: Boulder
Posted on: September 16, 2022

Job Description:

Are you interested in working in a fun and fast-paced specialty and emergency vet hospital? Colorado Animal Specialty and Emergency (CASE), is a fast-growing, 24/7 37,000 sq. ft. veterinary hospital in Boulder, Colorado that is looking to add members to our team!We are looking for Client Experience Representatives to work full or part time within our veterinary hospital. Come work at a hospital where you can gain experience, have fun, and make a difference!GENERAL PURPOSE: Provide high quality customer service that meets or exceeds the expectations of our clients. Support the doctors and support staff. Look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion.ESSENTIAL JOB FUNCTIONS: Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in. Oversee the clinic flow. Manage and assist client in the paperwork process. Discuss payment choices with clients. Process Daily EstimateQUALIFICATIONS: High School Diploma or equivalent required. At least 1 year working within a customer service environment required. Must be computer literate; basic computer skills with ability to navigate new software. Excellent communication skills. Ability to multi-task. Ability to work well within a team environment.PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.JOB DESCRIPTION REVIEW: The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbents of the position. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.Work Location:* One locationWork Remotely* NoJob Type: Full-timePay: $18.00 - $21.00 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Employee discount* Health insurance* Paid time off* Vision insuranceSchedule:* Evening shift* Weekend availabilityWork Location: One location

Keywords: Colorado Animal Specialty and Emergency, Boulder , Client Experience Representative, Other , Boulder, Colorado