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Clinical Admin Coordinator - Boulder, CO

Company: United Health Group Inc.
Location: Boulder
Posted on: November 19, 2022

Job Description:

---You dream of a great career with a great company - where you can make an impact and help people.We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader.Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.The Clinical Admin Coordinatorprovides clerical, secretarial and administrative support for the Care Management Team. Under the direction and supervision of the licensed staff, the CMA performs the following activities and processes; post-acute care coordination (Skilled Nursing Facility, Home Health Care, Durable Medical Equipment, Hospice, etc.,) revenue related activities (authorizations, certifications and payer communications), stocking and monitoring office supplies and equipment while maintaining accurate and complete departmental records. This position may function as the point of contact for the care management department and is responsible for the professional and timely response to calls, messages and the forwarding of communications to the responsible party. The CMA may be assigned other duties within the scope of the role, including, but not limited to, scheduling, faxing, auditing, transcribing, filing, delivering, sorting, editing, tracking and correlating the departments documentation, records and forms.This position emphasizes optimizing the licensed staff's productivity by providing clerical support, managing confidential patient information and ensuring the compliant and accurate management of departmental records and communications.Must work Saturday or Sunday once every two weeks. Primary Responsibilities: The CMA complies with confidentiality policies, HIPPA regulations and organizational standards when transmitting protected patient information to external agencies and vendors as needed for placement, payment or referral.The CMA provides administrative support for the department by performing assigned tasks or activities that do not require a clinical license.The CMA ensures office supplies and department equipment are available, current and functional. The CMA schedules arranges and facilitates post-acute care referrals, Durable Medical Equipment, or follow up appointments under the supervision of licensed staff. This includes daily updates or communication between the department and post-acute provider regarding changes in anticipated discharge date, needs or plan.The CMA prioritizes and forwards communications relating to insurance requests, denials and Physician Advisor status recommendations to the appropriate Care Manager and documents any related authorizations, denials or status determinations in the designated EMR or software program.This position may obtain patient or family signatures on required documentation under the supervision of the clinical staff and maintains such documents in accordance with hospital policy.Ability to effectively read, write, and speak, cognitively process and emotionally support performing other duties as assigned.All employees are expected to remain flexible to meet the needs of the hospital, which may include floating to other departments to assist as the patient needs fluctuate.You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma / GED (or higher)1 years of customer service experience Experience working in the healthcare or insurance industry Proficient in Microsoft Office applications, including MS Word (create/edit documents), MS Outlook (send/receive emails) and MS Excel (data entry, manipulation of spreadsheets)Ability to work onsite in Boulder, COAbility to work Saturday or Sunday once every two weeks.Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Preferred Qualifications:Associate's Degree (or higher)1 years of experience in an office or medical environmentSoft skills:Excellent customer service and presentation skills are a mustStrong interpersonal and written communication skills are essentialDemonstrated ability to apply analytical and problem-solving skills Demonstrated ability to manage multiple tasks or projects effectivelyAbility to work independently as needed with a high degree of detail orientationAbility to work efficiently in a fast-paced environment with changing prioritiesUnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-militaryLearn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vetCareers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SMColorado Residents Only: The salary range for Colorado residents is $18.17 - $32.26. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentivesDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: RPO, RED

Keywords: United Health Group Inc., Boulder , Clinical Admin Coordinator - Boulder, CO, Other , Boulder, Colorado

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