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UI Designer II

Company: Akorbi
Location: Boulder
Posted on: November 26, 2022

Job Description:

Job DescriptionProject Overview:The Authorable Workflows team builds troubleshooters that integrate Client's products and its support systems. Our products help Client Ads customers resolve their issues quickly and efficiently, whether they are seeking self-help on the support website, or talking with a support agent.Overall Responsibilities:As a workflow UX designer, you will be responsible for designing the user interactions for new workflows - the flow from page to page, page layout, presentation of key information, and overall user experience, making use of available UI widgets and paradigms. This includes leading the UX design portion of our design sprint process, creating and iterating on mocks based on feedback.Top 3 Daily Responsibilities:

  • Build UX designs for new Authorable Workflows during Design Sprints (logic flow, UI mockup design, clickable prototypes, presentation of completed design). This may involve dialog and light user research with key stakeholders (e.g. support agents).
  • Communicate designs and collect feedback from key stakeholders (UX, ENG, end users, business stakeholders). Based on feedback, iterate, revise, and obtain final design signoff.
  • Develop standardized UX templates for common user journeys in the Workflows space, reducing turnaround time when building for a standardized use case.Mandatory:
  • Bachelor's degree in Design or equivalent work experience.
  • 2+ yrs of UX Design experienceExperience collaborating with multidisciplinary teams of Designers, Researchers, Engineers, Content Strategists and Product Managers throughout the design process;
  • 2+ yrs of experience creating user flows and wireframes to building user interface mockups and prototypes (Sketch, Figma, or equivalent tools)
  • Experience creating visual flowcharts outlining interaction flows (e.g. LucidChart, Visio, etc)
  • Experience playing a role in lightweight prototyping and user research
  • Great communication skills and the ability to solve complex problems.Desired:
    • Basic programming experience (Java, Python, or similar languages)
    • Strong communication and collaboration skills.
    • Proven track record of close collaboration with teams and stakeholders.
    • Ability to lead and ideate products from scratch and improve features, all with a user-centered design process.
    • Deep knowledge of interaction design, visual design and information architecture.
    • Demonstrate empathy for end users, effectively resolve user needs and pain points in design solutions.
    • Experience playing a role in lightweight prototyping and user research
    • Excellent problem-solving skills and familiarity with technical constraints and limitations as they apply to designing for platforms such as desktop and mobile (i.e. Android and iOS).Benefits We offer a wide range of benefits including Medical, Dental, paid holidays, and more.About Our Client Our client is one of the largest technology companies in the world. They are looking for the best, brightest talent available and have tasked Akorbi with helping them find it.About Akorbi Akorbi is a group of companies, based in Dallas, Texas, specializing in providing enterprise solutions that empower organizations to achieve success in the global economy. Our customizable solutions include comprehensive workforce solutions, multilingual contact centers with business process outsourcing capabilities, interpretation, and localization services. Akorbi is the 13th fastest-growing woman-owned/led company in the world, according to the Women Presidents' Organization. Our founders have been featured in The American Dream on the Bloomberg channel, as well as several notable publications, including Forbes, Inc. Magazine, TIME, Fortune and Google+.

Keywords: Akorbi, Boulder , UI Designer II, Other , Boulder, Colorado

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