Room Inspector
Company: Residence Inn - Boulder
Location: Boulder
Posted on: May 26, 2023
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Job Description:
City, State:
Boulder, Colorado
Pay: $22.00/hour
The purpose of a ROOM INSPECTOR is to inspect guest rooms after
room attendants have fully cleaned them to ensure maximum guest
satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Inspect the cleaning of guest rooms to achieve a high level of
cleanliness and guest satisfaction.
-Work with and train room attendants to ensure daily tasks are
completed timely and accurately.
-In the event that rooms do not meet quality standards, room
attendant should be sent back to correct any issues and room will
not be released until it meets standards of cleanliness and brand
requirements.
-Inspect housekeeping carts and closets to ensure that they are
properly stocked.
-Ensure Loyalty Program Members' rooms are ready and inspected
prior to check-in time and ensure proper amenities are
delivered.
-Work with house porters to maintain cleanliness of glass doors and
windows through the assigned building
-Ensure cleanliness of all trash chute rooms by delegating daily
assigned work to house porter.
-Maintain cleanliness of hotel hallways, stairwells and elevators
(vacuum/carpet exaction).
-Support room attendants by cleaning and stripping guest rooms as
needed
-Communicate with the Front Office staff of any housekeeping delays
or issues and make necessary changes to room status.
-Fill out work order tickets as needed and ensure unacceptable
rooms are not released back to inventory until items are
addressed
-Ensure lines of communication are open with the house porter.
-Ensure work area is clean when finished.
-Maintain daily paperwork.
-Perform open and closing procedures for the Housekeeping
department in the absence of the Executive Housekeeper and/or
Housekeeping Supervisor.
-Provides support to Executive Housekeeper in the delivery of
incentives and programs that promote positive associate
relations.
-Provides support to Executive Housekeeper to ensure that guest
satisfaction scores meet or exceed brand benchmarks.
-Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential
duties.
Keywords: Residence Inn - Boulder, Boulder , Room Inspector, Other , Boulder, Colorado
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