CIRES IT Support Specialist

Company: University of Colorado
Location: Boulder
Posted on: November 19, 2023

Job Description:

CIRES IT Support Specialist
Requisition Number: 53053
Location: Boulder Colorado
Employment Type: University Staff
Schedule: Full Time
Posting Close Date: 27-Nov-2023
Date Posted:
Job Summary
The Cooperative Institute for Research in Environmental Sciences ( CIRES ) at the University of Colorado, Boulder encourages applications for an IT Support Specialist to diagnose, repair and manage Windows, MacOS, Mobile and Linux systems! This university staff position will work within the CIRES IT team and associated partners to resolve a wide range of IT and server-related issues.
This role will provide technological assistance for desktops, laptops, servers and mobile devices, and will also work with network management, computer auditing, backup monitoring, printer management, AV support, and instrument control solving.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.
Who We Are
CIRES (https://cires.colorado.edu/) is an internationally recognized leader in innovative environmental science and research and is located at the University of Colorado Boulder. At CIRES, more than 950 environmental science professionals work to understand the dynamic Earth system, including peoples relationship with the planet. CIRES has partnered with NOAA since 1967, and our areas of expertise include weather and climate, changes at Earths poles, air quality and atmospheric chemistry, water resources, solid Earth sciences, and more. Our vision is to be instrumental in ensuring a sustainable future environment by advancing scientific and societal understanding of the Earth system.
What Your Key Responsibilities Will Be

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  Provide IT support to all CIRES members via multiple communication paths.
  
  
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  Help Desk, Email, Phone, In-person support.
  
  
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  Diagnose and resolve computer problems (Cross-platform).
  
  
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  Diagnose network problems.
  
  
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  Fix a wide variety of technical problems (hardware and software).
  
  
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  Printer connectivity and maintenance.
  
  
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  Set up and configure new computers (Cross-platform).
  
  
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  Assist in remote meeting setup/recording(Zoom, YouTube, Google Meet).
  
  
  What You Should Know
  This position offers a hybrid work modality with a minimum of 3 days on-site per week.
  What We Can Offer
  The hiring range for this position is $55,000-$70,000 annually. Relocation is available for eligible candidates.
  Benefits
  The University of Colorado offers excellent benefits (https://www.colorado.edu/jobs/benefits) , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder (https://www.colorado.edu/about) .
  Be Statements
  Be dynamic. Be unique. Be Boulder.
  What We Require
  Bachelor's degree and two years of experience in Information Technology or equivalent combination of education and experience may substitute.
  What You Will Need
  
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    Ability to thrive within a team environment.
    
    
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    Excellent written, verbal and interpersonal communication skills.
    
    
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    Ability to work well under pressure.
    
    
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    Willingness to work with different custom software needs.
    
    
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    Capability to suggest new and differing solutions to team/patrons.
    
    
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    Willingness to learn how different facets of CIRES operations work.
    
    
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    Proficiency with multiple OS environments: Windows, Linux, MacOS.
    
    
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    Willing to provide light instruction to less expert users.
    
    
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    Familiarity with meeting room technology.
    
    
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    Ability to setup Audio/Video tools and equipment for hybrid meetings.
    
    
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    Ability to diagnose errors from given logs.
    
    
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    Ability with a variety of people with differing computing experience.
    
    
    Special Instructions
    To apply, please submit the following materials:
    
    
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    A current resume.
    
    
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    A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
    
    
    We may request references at a later time.
    Please apply by November 27, 2023 for consideration.
    Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs (http://jobs.colorado.edu/) .
    To apply, visit https://jobs.colorado.edu/jobs/JobDetail/CIRES-IT-Support-Specialist/53053 (https://apptrkr.com/4790417)
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    The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.

Keywords: University of Colorado, Boulder , CIRES IT Support Specialist, Other , Boulder, Colorado