Service Technician I

Company: Particle Measuring Systems Inc
Location: Boulder
Posted on: September 15, 2022

Job Description:

Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.

Particle Measuring Systems (PMS) sets the standard for cleanroom contamination monitoring. With more than 60 patents, we create the technology that enables our customers to make fact-based decisions, improve process yields and comply with ever-changing regulatory requirements.

The Role

As a Service Technician I, you'll be addressing our customer equipment maintenance and repair needs. The position is tasked with assuring customer satisfaction through timely and efficient maintenance and repair. The position focus is customer satisfaction and continual improvement in the quality of our products and services.

More specifically, you'll be

* Calibrating electronic equipment
* Developing troubleshooting and repair skills
* Supporting customer calibration and maintenance of Particle Measuring Systems micro contamination monitoring equipment
* Researching customer problems and complaints
* Acting as a liaison between customers and various departments

To succeed in this role, you'll have

* Associates Degree in Electronics or military equivalent
* Ability to read schematics in English
* Knowledge of A/D and D/A converters, microprocessors, analog and digital circuits
* Knowledge of helium neon lasers, and/or collecting and condensing optics helpful but not required
* Strong verbal and written communication skills
* Ability to work independently
* Some travel required
* Must be able to lift up to 50 lbs
* Team player focused on customer satisfaction and quality, with a sense of
* urgency

The Nuts and Bolts

Location - This is an "in-office" with Covid precautions being taken. The location of this position is in Boulder, CO.

2022 Benefits At-a-Glance

Our benefit package is provided through our parent company, Spectris.

* Medical - Anthem Blue Cross/Blue Shield (BCBS) PPO Basic; Anthem BCBS PPO Prime.
* Health Advocate - This confidential service can help you; your spouse, dependent children, parents, and parents-in-law resolve health care and insurance-related issues, manage chronic conditions and improve your health and wellbeing.
* Dental - Delta Dental PPO; DeltaCare USA
* Vision - VSP Vision Plan
* 401(k)
* Flexible Spending Account
* Onsite Wellness Clinic - Onsite physician for basic health and wellness consultations.

Pay Range

$25 - $30 per hour.

How we determine what we pay (compensation philosophy)

Particle Measuring Systems determines pay for positions using local, national, and industry-specific survey data, for the Boulder, Colorado area. We will evaluate external equity, which is the relative marketplace job worth of jobs directly comparable to jobs within our company.

For new hires, we to make competitive offers between the minimum and around the midpoint of the range. This allows the new employee room for future merit increases during review cycles. There may be times when we will offer above the midpoint. The decision to do so will be based on the applicant's level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and the compensation rates of the employees within the company doing the same position. An employee/candidate with a stronger skill set will receive higher pay.

Particle Measuring Systems is proud to be an Equal Opportunity Employer

Keywords: Particle Measuring Systems Inc, Boulder , Service Technician I, Professions , Boulder, Colorado