Production/Technical Manager

Company: Colorado Chautauqua Association
Location: Boulder
Posted on: March 20, 2023

Job Description:

The Production Technical Manager has overall responsibility for coordinating and the execution of audio/visual and production needs for all private and public events at Chautauqua. This position acts as Production Manager throughout Chautauqua's multiple venues, managing year-round, part-time and seasonal staff, and responsible for ensuring the general maintenance and life cycle of Chautauqua's tech inventory. A high volume of work is to be expected from March through September during and in preparation for the summer season. Evening and weekend work is required in meeting position responsibilities. -
ResponsibilitiesTechnical Operations - Public Events

• Oversees all aspects of production including installation and proper use of technical elements, such as audio, lighting, rigging, and stage management.
• Responsible for production equipment rentals including delivery of pianos, risers, lighting, and backline equipment.
• Serve as liaison between Chautauqua and artist/performer, promoter, private vendor, etc. to ensure all production needs are met and that all riders and other contractual obligations are met.
• Develop and foster relationships with artist, tour crew, artist management, and other important personnel to ensure streamlined communication and successful execution of each show.
• Oversee the load in and load out of the show from artists, vendors and all that apply.
• Coordinates with Colorado Music Festival (CMF) and concert promoter (Z2) on summer event and rehearsal schedules and other event production needs.
• Oversee production budget, including department payroll, purchasing and rental of event related equipment and supplies.
  Technical Operations - Private Events
  • Work closely with team managers, clients, and other technicians to ensure successful execution of events.
  • Schedule technicians for private events, per Banquet Event Order specifications and timeline.
  • Arrange, quote and secure equipment needs outside of Chautauqua's in-house inventory -through third party provider/s.
  • Prep, set, operate, and strike audio/visual equipment in conference spaces to meet customer needs.
  • Provide excellent customer service and promptly handle any equipment changes/requests.
  • Ensure equipment is functional, safely and professionally presented and that client is familiar or comfortable with the operation of any equipment they are utilizing.
  • Collaborate with internal and external teams in a professional manner that reflects the values of Chautauqua.
  • Develop and maintain positive working relationships with event organizers, and conference or meeting client; resolves conflicts and answers questions timely and professionally. -Equipment Inventory/Maintenance
    • Maintain updated inventory of Chautauqua audio/visual and related equipment and identify, troubleshoot, and resolve all equipment and/or technical issues as needed.
    • Responsible for equipment and technical maintenance, repairs, upgrades, and purchases as needed within budget guidelines.
    • Consult with General Manager of Public Events, and Facilities and Preservation Departments on decisions regarding venue improvements, safety and sustainability and actively participate in the planning and implementation of such improvements.
    • Consult internally with appropriate department managers, as well as CMF, outside contractors, and vendors in regard to equipment upgrades, seasonal lighting and sound packages, installation, safety, liability, and implementation. -Staff Management
      • Hire, train, manage, and schedule Chautauqua's tech staff, including a combination of seasonal and year-round staff, to ensure that each event is adequately serviced by the appropriate personnel, and within budgeted staffing guidelines.
      • Ensure that all Technical Staff are properly trained and follow CCA safety guidelines, including the operations of CCA equipment, CCA emergency response plans, and CCA operating policies and procedures.
      • Create production crew schedules, diffuse and resolve employee conflicts; review, approve and submit payroll for production staff.
      • Lead, create and empower a positive and professional team atmosphere. -Additional Responsibilities
        • Create and maintain updated CCA Technical Policy and Procedure Manual.
        • Develops and maintains positive working relationships with artists, event organizers, and conference or meeting client; resolves conflicts and answers questions in a professional atmosphere.
        • Trained and knowledgeable as to CCA's emergency response plans and execute those in the event of an emergency as well as consult with other CCA departments to write and implement new safety policies as needed.
          Qualifications
          • Bachelor's degree, or combination of education and experience in production and theater management, lighting design, audio production and arts presentation may be considered.
            Knowledge/Skills/Experience
            • 5 + years of professional experience in a production position, managing and executing concert events for a large venue.
            • Must have advanced technical skills with running audio consoles, lighting, sound reinforcement, rigging, and general audio/visual equipment, projectors a plus.
            • 3 + years personnel management.
            • Knowledge of touring production standards.
            • Knowledge of standard venue production management practices and procedures with experience in performing arts venue preferred.
            • Knowledge of accepted standards of safety in rigging, electrics, and personal safety.
            • Knowledge of the operation and maintenance of state-of-the-art lighting and sound equipment and systems.
            • Knowledge of theatrical and concert design, acoustics, sound, and production needs.
            • Ability to read technical drawings and schematics.
            • Practices strong organizational, analytical and communication skills.
            • Excellent conflict resolution skills and a bridge-building approach to working with others.
            • Demonstrated ability to multi-task, deal with complexity and manage details.
            • Experience working in historic venues a plus.
              Behavioral Traits and Attitudes
              • Creates a professional team atmosphere.
              • Leads and acts as a positive role model.
              • Demonstrates a positive, can-do attitude and emphasis on teamwork.
              • Is a cool, calm and collected multi-tasker who inspires calm in team.
              • Self-motivated and able to work independently and decisively.
              • Demonstrates flexibility and adaptability for change in a fast paced, public environment.
              • Demonstrates excellent customer service attitude and orientation to all event organizers, guest performers, and their crews.
              • Effectively and amiably problem solves when issues or challenges arise.
              • Maintains excellent rapport with staff, board members, guests, artists, promoters, and community.

Keywords: Colorado Chautauqua Association, Boulder , Production/Technical Manager, Professions , Boulder, Colorado