Retail Training Analyst II

Company: Dish
Location: Littleton
Posted on: May 1, 2025

Job Description:

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation's fourth facilities-based wireless carrier and a new disruptive force in the market.

Job Duties and Responsibilities

Key Responsibilities:

• Analyze Training Program Effectiveness: Evaluate the performance and impact of retail training programs using data-driven insights, feedback, and KPIs to identify opportunities for improvement and optimization
• Generate Actionable Insights: Translate qualitative and quantitative data from training assessments, field feedback, and performance metrics into clear, actionable recommendations for program enhancements
  • Maintain Training Dashboards & Validate Data Accuracy: Manage and update training dashboards to ensure consistent visibility into program performance, while validating data inputs to maintain accuracy, integrity, and reliability for reporting and decision-making
  • Support Ad Hoc Reporting Needs: Respond to varying reporting and data requests from stakeholders, delivering timely and accurate insights that support evolving business priorities and strategic initiatives
    Skills, Experience and Requirements
    
    Education and Experience:
    
    • Proficiency in Google Sheets, including advanced formulas and data visualization
    • Strong experience with Google Apps Script for automation and data manipulation
    • Solid knowledge of SQL with proven ability to work with Microsoft SQL Server
    • Experience with data visualization tools (e.g., Looker Studio, Power BI, Tableau)
      
      Skills and Qualifications:
      
      • Strong problem-solving abilities to assess complex business challenges and develop actionable solutions
      • Excellent organizational skills to oversee multiple projects, ensuring timely execution and alignment with business goals
        
        Visa sponsorship not available for this role
        
        Salary Ranges
        
        Compensation: $63,150.00/Year - $90,000.00/Year
        Benefits
        
        We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
        
        The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
        
        Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
        
        The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Keywords: Dish, Boulder , Retail Training Analyst II, Professions , Littleton, Colorado